Customer Service Manager jobs in Little Rock, AR

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Rep - CSR
  • Bert Black Service Companies
  • Jacksonville, AR FULL_TIME
  • Bert Black Service Companies in Little Rock, AR is currently hiring full-time Customer Service Representatives - CSRs to be the friendly faces our customers love!

    Come enjoy a competitive pay rate of $15.00 per hour, along with amazing company-wide benefits, including paid vacations, holidays, and a retirement plan to secure your future. Plus, we've got you covered with dental and vision insurance, a flexible spending account, and health insurance. As a special perk for this position, you'll receive a tablet to streamline your tasks when on-call.

    Apply now to be a part of a company that nurtures a positive company culture, promotes growth, and recognizes your contributions!


    A LITTLE BIT ABOUT US

    At Bert Black Service Companies, we are dedicated to providing exceptional repair services to our customers. With over 45 years of experience, our mission is to deliver outstanding results while maintaining the highest standards of professionalism, integrity, and customer satisfaction. Join our reputable company and contribute to our legacy of excellence!


    A DAY IN THE LIFE OF A CUSTOMER SERVICE REP - CSR

    As a Customer Service Rep - CSR, you'll enjoy a typical Monday to Friday schedule between 8:00 AM and 4:30 PM, with occasional on-call work and after-hours availability when needed. Your day will be filled with engaging tasks, from answering phones and booking calls to making outbound calls for "happy calls" and scheduling maintenance visits. Imagine providing friendly assistance, making customers happy, and ensuring a seamless service experience-all in a day's work!


    OUR IDEAL CUSTOMER SERVICE REP - CSR

    Ask yourself: Are you a people person with a friendly speaking voice? Can you empathize with customers and handle multiple tasks with ease, even under pressure? Are you highly motivated to grow and succeed in your career? If you answered "YES" to these questions, we need you as our Customer Service Rep - CSR!


    APPLY TODAY!

    Ready to make a difference in the lives of our valued customers? Don't miss this opportunity to join our team at Bert Black Service Companies. Applying is quick, easy, and mobile-friendly! Take the first step to advance your career and apply now!

  • 25 Days Ago

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Customer Service Rep
  • Bert Black Service Companies
  • Little Rock, AR FULL_TIME
  • Become a full-time Customer Service Rep with Bert Black Service Companies in Little Rock, AR to showcase your excellent administrative skills and your friendly, helpful attitude! Our office has an ope...
  • 3 Days Ago

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Customer service manager
  • Clearwave Communications
  • Benton, AR FULL_TIME
  • Customer Service Manager Job Category : System Requisition Number : CUSTO003880 Showing 1 location Job Details Description Join us as a Customer Service Manager and use your talents to make a meaningf...
  • 18 Days Ago

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Customer Service Manager
  • Harps Food Stores
  • Russellville, AR FULL_TIME
  • CSM SummaryTo deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the f...
  • 1 Month Ago

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Customer Support Agent
  • Customer Direct LLC
  • Little Rock, AR FULL_TIME
  • Please note these jobs are only available in the States of Arkansas, Kansas, Kentucky, Missouri and Tennessee Looking for the following shifts: 7 am - 4 pm CST If you... Have a strong Customer Service...
  • 1 Day Ago

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Regional Customer Service/Sales Manager
  • Alpaca Audiology
  • Batesville, AR FULL_TIME
  • Alpaca Audiology LLC, on behalf of Taylor Hearing Centers is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for ...
  • 1 Day Ago

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0 Customer Service Manager jobs found in Little Rock, AR area

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Customer Service Representative
  • The Payroll Company (TPC)
  • Little Rock, AR
  • NOW HIRING a Customer Service Representative: The Customer Service Representative (CSR) is responsible for developing an...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative>
  • U-Haul
  • Little Rock, AR
  • U-Haul - [Customer Service Representative] As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers ...
  • 3/27/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Hugg & Hall Equipment Company
  • Little Rock, AR
  • Hugg & Hall Equipment Co. Requisition Number: 2022-002 Job Title: CUSTOMER SERVICE REPRESENTATIVE City: Little Rock Stat...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Qonten
  • Little Rock, AR
  • **Customer Service Representative** - | Mon, 13 Dec 2021 09:40:06 GMT Property & Casualty license; Used under license. T...
  • 3/27/2024 12:00:00 AM

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Lead Customer Service Associate
  • ZIPS CAR WASH
  • Bryant, AR
  • Job Details Job Location ARBRY NReynolds - Bryant, AR Position Type Full Time Education Level High School Salary Range $...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Holman Logistics
  • Conway, AR
  • Wages: $19.00 - $20.00/hr DOE ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perfor...
  • 3/25/2024 12:00:00 AM

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Insurance Customer Service Representative
  • VILLALOBOS INSURANCE AGENCY LLC
  • Little Rock, AR
  • Job Description Job Description Our dynamic team seeks an enthusiastic individual to provide exceptional customer servic...
  • 3/25/2024 12:00:00 AM

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GC Retail Customer Service Manager Store 741>
  • Guitar Center
  • Little Rock, AR
  • Guitar Center - 14090706 [Department Supervisor] As a Customer Service Manager at Guitar Center, you'll: Achieve sales, ...
  • 3/24/2024 12:00:00 AM

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$86,386 to $115,714
Little Rock, Arkansas area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020