Customer Service Manager jobs in Lewiston, ME

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Jason's Auto Service
  • Biddeford, ME FULL_TIME
  • We are looking for a well-rounded, positive experienced CSR for a very busy independent shop in Biddeford. We have four bays at this shop. This facility has all the tools and processes to be successful and prosperous.

    Responsibilities:

    Duties would be:
    • Distributing of jobs. 
    • Scheduling customers' vehicles.
    • Putting plastic coverings in customers vehicles.
    • Retrieving mileage and customer vehicle VIN, color, etc. 
    • Communicating with customers about work needed.
    • Cashing out customers.
    • Communicating with techs to make the shop flow work the best.
  • 19 Days Ago

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Customer Service Rep
  • Jason's Auto Service
  • Hollis, ME FULL_TIME
  • We are looking for a well-rounded, positive experienced CSR for a very busy independent shop in Hollis. We have three bays at this shop. This facility has all the tools and processes to be successful ...
  • 2 Days Ago

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Customer Service Manager
  • TRC Talent Solutions
  • Portland, ME FULL_TIME
  • Job Description Job Description TRC’s client is an established auto parts manufacturer looking for a Customer Support Manager in the Supply Chain department to join their team in Portland, ME on a ful...
  • 3 Days Ago

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Customer Service Manager
  • Nichols Portland, LLC
  • South Portland, ME FULL_TIME
  • SUMMARY Position will be responsible for maintaining a high level a professional skill focused on offering world class customer service to our customer base. Position will lead all processes related t...
  • 7 Days Ago

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Customer Service Manager
  • Legacy Capital Partners Maine - Wendy's
  • South Portland, ME FULL_TIME
  • Location: 240 Maine Mall Road, South Portland, ME, 4106 WHY WENDY'SFamilies come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff...
  • 1 Month Ago

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Customer service manager
  • Wendy's
  • South Portland, ME FULL_TIME
  • WHY WENDY'S Families come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - like fun people, quality food, and a payche...
  • 1 Month Ago

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0 Customer Service Manager jobs found in Lewiston, ME area

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Customer Service Representative
  • Ensign-Bickford Industries, Inc.
  • Portland, ME
  • Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** l...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Portland Glass
  • Brunswick, ME
  • ** Portland Glass** ** Customer Service Representative** Brunswick, ME 04011 **Portland Glass. is hiring a Customer Serv...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • Waterville, ME
  • Location: 34 Elm St, Waterville, Maine 04901 United States of America Are you a people person? Do you love helping other...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Pleasant Holidays, LLC
  • Portland, ME
  • **Customer Service Representative** **Primary Location:** Portland , ME **Other Locations:** **Job ID #:** JR20217106 **...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - UniFirst
  • UniFirst Corp.
  • Portland, ME
  • **Customer Service Representative - UniFirst** **Location:** Portland, Maine **Job ID** 2107755 As an industry leader in...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Performance Food Group
  • Augusta, ME
  • **Job Attributes** Job ID 52857BR Category Sales Shift 1st Shift Job Type Full Time Location ME Augusta Operating Compan...
  • 3/26/2024 12:00:00 AM

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Retail Customer Service Associate
  • FedEx Office
  • Portland, ME
  • Compensation: $15.50 - $18.25. The estimate displayed represents the typical salary range or starting rate of candidates...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Augusta, ME
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

Lewiston (/ˈluːɪstən/; officially the City of Lewiston, Maine) is the second largest city in Maine and the most central city in Androscoggin County. The city borders the coastal sideways of the Gulf of Maine and is south of Augusta, the state's capital, and north of Portland, the cultural hub of Maine. It is one-half of the Lewiston-Auburn Metropolitan Statistical Area, commonly referred to as "L.A." or "L-A." Lewiston exerts a significant impact upon the diversity, religious variety, commerce, education, and economic power of Maine. It is known for a relatively low cost of living, substantial...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$91,333 to $122,341
Lewiston, Maine area prices
were up 1.6% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020