Customer Service Manager jobs in Lake Charles, LA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Allstate Customer Service Manager
  • Allstate - Mila Robichaux Agency
  • Charles, LA FULL_TIME
  • Job Description


    We are looking for a confident and highly motivated individual who is interested in great sales experience and growth opportunities to join our team!

    As a licensed insurance producer you will occasionally take inbound service calls for current customers, be ready to answer coverage questions and provide products to those who may need more coverage options.

    A vast majority of the job requires making out bound calls, educating the customer, growing your network, generating sales, while marketing a wide range of products. Sales Leads will be provided.

    You Will Receive:

    • Hourly Pay Plus Commission
    • Paid Time off
    • Commission plus Bonuses
    • Valuable Experience in Marketing and Sales Training
    • Growth Potential and Opportunities for Advancement
    • We will arm you with plenty of product knowledge, business and sales experience.

    Our Goal is to see you Succeed !


    ***Please note that your application will not be considered until the personality assessment is completed.***


    Benefits


    Paid Time Off (PTO)


    Responsibilities


    Achieve sales goals through generating new business and cross- selling

    Identify and qualify leads generated from a variety of sources

    Help protect customers by offering Allstate products that will meet their needs.

    Serve your local community by helping them prepare for life uncertainties

    Educate prospective customers on how to protect their families and assets.

    Provide a positive customer experience


    ***Please note that your application will not be considered until the personality assessment is completed.***


    Requirements


    • A strong interest is a sales career- sales experience is preferred but not required.
    • Self Motivated
    • Dedicated to Customer Care and Service
    • Can Communicate with Clarity and Confidence
    • Able to multi task, follow up and follow through
    • Have excellent verbal and written communication skills
    • Understand the importance of Ethics and Integrity in the workplace
    • Must have basic knowledge and understanding of Computer Software and Hardware:
    • Microsoft Word
    • Email/outlook
    • Able to learn new Allstate software
    • Able to Learn and apply Lead Generator.
    • Interested in Marketing products and services based on individual customer needs.
    • Candidate does not need to be licensed to apply, though it is preferred
    • Candidate must be able to obtain Property and Casualty License

    ***Please note that your application will not be considered until the personality assessment is completed.***

  • 26 Days Ago

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Start-Up Manager
  • Up Manager - Worley Careers
  • Cameron, LA FULL_TIME
  • Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.? Right now, we’re bridging two worlds...
  • 23 Days Ago

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Customer service
  • Maxion Research
  • Charles, LA FULL_TIME
  • Attention Customer Service Personnel : Help Shape the Future of Products and Services! Do you thrive on helping others and have a knack for understanding their needs? Do you want to use your customer ...
  • 7 Days Ago

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Customer service
  • Worldwide TechServices
  • Charles, LA FULL_TIME
  • Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user comp...
  • 26 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Merryville, LA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 12 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Grand Lake, LA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 12 Days Ago

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0 Customer Service Manager jobs found in Lake Charles, LA area

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Customer Service Representative
  • Walmart
  • Lake Charles, LA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Orange, TX
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative: Jennings, LA
  • American Cash Advance
  • Jennings, LA
  • We are looking for the Best of the Best Full-Time Customer Service Representative: Jennings, LA Do you have a passion fo...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Lake Charles, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Sulphur, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Orange, TX
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Sulphur, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Progressive Corp.
  • Lake Charles, LA
  • Customer Service Representative **Job Number** : 188618 If you enjoy helping others and flourish in a fast-paced environ...
  • 4/15/2024 12:00:00 AM

Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$86,842 to $116,321
Lake Charles, Louisiana area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020