Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are looking for a confident and highly motivated individual who is interested in great sales experience and growth opportunities to join our team!
As a licensed insurance producer you will occasionally take inbound service calls for current customers, be ready to answer coverage questions and provide products to those who may need more coverage options.
A vast majority of the job requires making out bound calls, educating the customer, growing your network, generating sales, while marketing a wide range of products. Sales Leads will be provided.
You Will Receive:
Our Goal is to see you Succeed !
***Please note that your application will not be considered until the personality assessment is completed.***
Paid Time Off (PTO)
Achieve sales goals through generating new business and cross- selling
Identify and qualify leads generated from a variety of sources
Help protect customers by offering Allstate products that will meet their needs.
Serve your local community by helping them prepare for life uncertainties
Educate prospective customers on how to protect their families and assets.
Provide a positive customer experience
***Please note that your application will not be considered until the personality assessment is completed.***
***Please note that your application will not be considered until the personality assessment is completed.***
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0 Customer Service Manager jobs found in Lake Charles, LA area