Customer Service Manager jobs in Hobbs, NM

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Service Technician, Compressor Technique - Ft. Worth/Weatherford, TX 1
  • Atlas Copco Compressors LLC -North America Customer Center
  • Midland, TX FULL_TIME
  • Service Technician, Compressor Technique - Ft. Worth/Weatherford, TX 1
    Functional area: Service
    Country: United States
    City: Midland/Odessa, TX
    Company name: Atlas Copco Compressors LLC
    Date of posting: Feb 22, 2024

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    Your Role

    Your Role

    Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?

    We are looking for someone who loves to work autonomously in a diversity of companies. Do you enjoy travelling to different customers in your dedicated region? You can start your day from home and drive to the customer with a company vehicle equipped with safe tools.

    Do you get energy when you can learn new things? Our customers have a range of different types of compressors with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training academies, supported by experts who are also reflecting on what service will look like in the future.

    Do you have an affinity with working with machines, and, above all, are you eager to work and to be trained as a service technician?

    Then we would like to get to know you better and to see if you click, not only with our position as service technician, but also with our own company values.

    Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.

    Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.

    Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.

    Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers while performing duties in accordance with Atlas Copco standards.

    Perform other duties as assigned.

    To succeed, you will need

    2-3 years of technical experience maintaining and repairing various types of mechanical and electrical equipment. Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics. Experience in HVAC a plus.

    Education:

    High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred. Knowledgeable of HVAC preferred.

    Skills:

    Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communications skills (oral and written). Must be fluent in English and have a valid driver's license.

    Employees will be subject to random drug testing.

    Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

    Travel:

    Available for a rotating schedule of on-call work on evenings, weekends and holidays. TRAVEL AT LEAST 50% OF THE TIME.

    In return, we offer you

    Choose your career with us!

    Drive your Career, Explore Opportunities, Realize your Passion . . .

    Attractive benefits Include:

    • Company van, overtime paid after 8 hours worked in a day, Company laptop and uniform provided.
    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    • Health insurance/ Dental insurance/ Vision insurance
    • Competitive Paid time off
    • Life & Disability insurance
    • Salary range of $26.20 - $32.75; Salary based on knowledge, skills, and experience. Additional technical training provided.

    City

    Midland/Odessa, TX

    Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 1 Month Ago

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Customer Service Manager
  • Grimes Insurance Agency, Inc.
  • Lubbock, TX FULL_TIME
  • Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance We are looking for an experienced leader seeking an opportunity to manage a da...
  • 23 Days Ago

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Manager for Customer Service
  • Grimes Insurance Agency, Inc.
  • Lubbock, TX FULL_TIME
  • Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance We are looking for an experienced leader seeking an opportunity to manage a da...
  • 4 Days Ago

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Customer Service Manager
  • Stephen Joseph Inc.
  • Lubbock, TX FULL_TIME
  • Customer Service Manager The Stephen Joseph Companies have been in business for 40 years and have been growing every year! The past two years have been record-breaking and we need more great talent to...
  • 1 Month Ago

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Service Manager
  • WSC White Service Company
  • Lubbock, TX FULL_TIME
  • Service Manager Job Description WSC is looking for a Service Manager to add to their team. This team member should have strong sales, leadership, and effective communication skills. Founded in 1995, W...
  • 1 Day Ago

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Account Manager/Customer Service Representative
  • Becton Insurance Agency, Inc
  • Lubbock, TX FULL_TIME
  • ```Duties:``` - Provide exceptional customer service and support to clients via phone, email, and chat - Assist customers with inquiries, product information, and order processing - Resolve customer c...
  • 1 Month Ago

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0 Customer Service Manager jobs found in Hobbs, NM area

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Customer Service Representative - Work From Home>
  • Garner Health
  • Hobbs, NM
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Hobbs, NM
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Representative - Work From Home>
  • Ancient Nutrition
  • Hobbs, NM
  • [Customer Service / Remote] - Anywhere in U.S. / $18.97 per hour / Health, dental & vision / PTO - As a Customer Experie...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Hobbs, NM
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

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Customer Service or Sales Bilingual Spanish
  • Progressive Corp.
  • Hobbs, NM
  • Customer Service or Sales Bilingual Spanish **Job Number** : 188666 Join one of FORTUNEs 100 Best Companies to Work For!...
  • 3/26/2024 12:00:00 AM

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FT Customer Experience Specialist (Work From Home)>
  • APEX Wheels
  • Hobbs, NM
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / 100% Apex-paid medical, dental & vision / 40...
  • 3/25/2024 12:00:00 AM

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Amazon Customer Service - United States - Work From Home
  • Careerbuilder
  • Hobbs, NM
  • This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: H...
  • 3/25/2024 12:00:00 AM

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FT Customer Experience Agent (Work From Home)>
  • Ramp
  • Hobbs, NM
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / WFH stipe...
  • 3/24/2024 12:00:00 AM

Hobbs is a city in Lea County, New Mexico, United States. The population was 34,122 at the 2010 Census, increasing from 28,657 at the 2000 census. Hobbs is the principal city of the Hobbs, New Mexico Micropolitan Statistical Area, which includes all of Lea County. According to the United States Census Bureau, the city has a total area of 18.9 square miles (49 km2), all of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$83,512 to $111,865
Hobbs, New Mexico area prices
were up 1.2% from a year ago

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