Customer Service Manager jobs in Coachella, CA
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
Field Maintenance Supervisor Ft. Irwin, CA
- General Dynamics Land Systems Customer Service & Support Company
-
Fort Irwin, CA
FULL_TIME
-
At General Dynamics Land Systems has an opportunity for an experienced leader to lead a team that will put our Customer at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.
General Dynamics Land Systems Stryker sustainment organization currently has 1 opening for a Supervisor at Fort Irwin, CA (TDY). The selected candidate will lead a team of 4 Combat Vehicle Mechanics in support of the OSWV program at NTC, supporting 14 Stryker Combat Vehicles.
FSR/Supervisor Position Responsibilities:- Serve as the General Dynamics Land System representative assigned to Stryker Brigades and other Stryker-equipped units world-wide.
- Provide oversight to a team of 5 25 GDLS Combat Vehicle Mechanics and Material Handlers. Responsible for employees time cards, assigned property, required training, schedules, quality of work, and coaching/mentoring.
- Travel to support the customer when required.
- Monitor and maintain configuration management for Stryker variant of vehicles.
- Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics and United States Army Mechanics, Operators or Leaders.
- Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform.
- Oversee and troubleshoot and correct malfunctions in automotive systems such as the Full Up PowerPack (engine, transmission, cooling), fuel, exhaust, driveline, suspension and weapon systems using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation.
- Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties.
- Provide property accountability for all assigned property.
- Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions.
- Complete status and progress reports as required.
Requirements:- Must have an Associates Degree from an accredited institution.
- Meet and maintain Anthropometric Size Restrictions (ASR) requirements Measurements used to ensure ingress/egress compatibility for entrants requiring access to military vehicle interiors.
- Must pass and maintain company deployment requirements dependent on assignment.
- Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required.
- Ability to work in confined space within vehicle interior as required.
- Potential for exposure to temperature extremes in performance of duties.
- Dexterity in fingers of both hands.
- Ability to carry up to 50 pounds (tool box or parts) up to 50 feet.
- Certified FSR preferred but not required.
Position Salary Range: New hires generally start between $77,100 and $82,000 per year. Applicants placement within the range is based on qualifications and professional experience. The full salary range for the position is between $77,100 and $115,700 per year.
Position Incentive: Hired applicant will be able to receive an annual bonus.
Benefits Offered: Employees (and their families) are covered by medical, dental, vision, life and accident insurance plans, disability insurance plans, health spending account, flexible spending account, 401(k) retirement plan and tuition reimbursement.
Employees are also eligible to receive 6.66 hours of vacation per month, 80 hours of sick/personal time per year and 6-13 paid holidays each year depending on business circumstances and the applicable holiday schedule for that year.
General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment. - 3 Days Ago
Customer Service Manager
- Toolots Inc.
-
Colton, CA
FULL_TIME
- Customer Service Manager Location: 3990 S Riverside Ave, Colton, CA 92324 About Us: At Toolots, we're not just selling products; we're creating connections. Our eCommerce platform is a vibrant communi...
- 2 Days Ago
Customer Service Representative I
- Bear Valley Electric Service, Inc.
-
Big Bear, CA
FULL_TIME
- At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it each and every day, safely and with confidence. Bear Val...
- 26 Days Ago
Customer Service Representative I (4B.24)
- Bear Valley Electric Service, Inc.
-
Big Bear, CA
FULL_TIME
- At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it each and every day, safely and with confidence.Bear Vall...
- 6 Days Ago
Store Manager (Sales, Customer Service)
- Freeway Insurance Services America, LLC
-
Banning, CA
FULL_TIME
- Sign-On Bonus Opportunity of up to $3,500* Pay Range: $55000 - $120000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We h...
- 20 Days Ago
Customer Service - Self Storage Manager
- Public Storage
-
Highland, CA
FULL_TIME
- Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $17.25 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
- 27 Days Ago
Filters
- Current Active Filter
- Coachella, CA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Manager jobs found in Coachella, CA area
Customer Service Representative
- Group-A Engineering
-
Norco, CA
- Job Description Job Description Position: Customer Service Representative Reports to: Sales/ Brand Managers, General Man...
- 5/10/2024 12:00:00 AM
Customer Service Representative
- VINCI
-
Corona, CA
- ABOUT US ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in re...
- 5/9/2024 12:00:00 AM
CUSTOMER SERVICE REPRESENTATIVE
- REI Palm Springs
-
Coachella, CA
- The consumer comes first within the hospitality industry and that is no exception at Reigning Enterprise. Our Customer S...
- 5/9/2024 12:00:00 AM
Customer Service Representative
- firetrainingtoolbox.com
-
Riverside, CA
- **Customer Service Representative** ** Riverside, CA 3 months ago Be among the first 25 applicants** ** Welcome back** S...
- 5/9/2024 12:00:00 AM
Customer Service Representative
- U-Haul
-
Temecula, CA
- Compensation Range: $15.50 to $25.00 Hourly Location: 27941 Jefferson Av, Temecula, California 92590 United States of Am...
- 5/8/2024 12:00:00 AM
Customer Service Representative
- Dal-Tile Corporation
-
Palm Springs, CA
- Customer Service Representative Palm Springs , California Join the largest manufacturer of tile and natural stone in the...
- 5/8/2024 12:00:00 AM
CUSTOMER SERVICE REPRESENTATIVE>
- Family Dollar
-
Mecca, CA
- Family Dollar - 91299 2ND ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family D...
- 5/8/2024 12:00:00 AM
Customer Service Representative
- U-Haul
-
Cathedral City, CA
- Compensation Range: $15.50 to $25.00 Hourly Location: 68075 Ramon Rd, Cathedral City, California 92234 United States of ...
- 5/6/2024 12:00:00 AM
About Coachella, California
Coachella (/koʊˈtʃɛlə/, /koʊ.əˈtʃɛlə/) is a city in Riverside County, California; it is the easternmost city in the region collectively known as the Coachella Valley (or the Palm Springs area). It is located 28 miles (45 km) east of Palm Springs, 80 miles (130 km) east of Riverside, and 130 miles (210 km) east of Los Angeles.
Known as the "City of Eternal Sunshine", Coachella is largely a rural and agricultural community in the desert and one of the state's fastest growing cities in the late 20th century. When it first incorporated back in 1946, it had 1,000 residents, but the population was 4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$99,102 to $132,743
Coachella, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Customer Service Manager do?
Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches. A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020