Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Belmar Bakery & Cafe in Amarillo, TX is looking for a customer service person to join our 20 person strong team. Saturdays are a requirement. Most shifts would be between 4 and 6 hours . Morning and afternoon shifts. We are located on 3325 Bell St.. Our ideal candidate is a self-starter, motivated, and reliable. This job is best suited for a high school/ college student. We also are looking for a person who believes in and will follow our core values:
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0 Customer Service Manager jobs found in Clovis, NM area