Customer Service Manager jobs in Chesapeake, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Sanitary Linen Service, Inc.
  • Norfolk, VA PART_TIME
  • JOB DESCRIPTION

    Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.


    Local business is looking for a Part Time inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."

    RESPONSIBILITIES
    • Basic accounting and data entry
    • Accounts receivable
    • Telephone customer service
    QUALIFICATIONS
    • Highly professional and dependable
    • High level of attention to detail
    • Strong communication skills, verbal and written
    • Excellent skills using Microsoft Word, Excel, and Outlook
    COMPANY DESCRIPTION

    Sanitary Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

    Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.
    Sanitary Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
  • 24 Days Ago

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CUSTOMER SERVICE MANAGER
  • All Ways Caring HomeCare
  • ELIZABETH CITY, NC FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 1 Month Ago

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FT Assistant Manager Customer Service
  • Food Lion
  • Portsmouth, VA FULL_TIME
  • Address: USA-VA-Portsmouth-3539 Airline Blvd. Store Code: Store 02659 Front End (7236112) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sin...
  • Just Posted

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FT Manager Customer Service (H)
  • Food Lion
  • Portsmouth, VA FULL_TIME
  • Address: USA-VA-Portsmouth-3539 Airline Blvd. Store Code: Store 02659 Managers (2716863) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
  • 1 Day Ago

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Entry Level Customer Service Manager
  • Prolific Solutions - Virginia Beach
  • Chesapeake, VA FULL_TIME
  • We drive business performance through an obsessive focus on partnering with talented people who are relentless in delivering exceptional results. Simply put, we believe our people power the performanc...
  • 12 Days Ago

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Customer Service-Self Storage Manager
  • Public Storage
  • Chesapeake, VA FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $14.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 14 Days Ago

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0 Customer Service Manager jobs found in Chesapeake, VA area

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Customer Service Representative
  • Amazing Comfort
  • Hampton, VA
  • Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Su...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Madden Insurance Agency LLC
  • Virginia Beach, VA
  • Job Description Job Description Seeking an Insurance customer service representative for our personal lines insurance de...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Getem Services
  • Norfolk, VA
  • Job Description Job Description CSR (Customer Service Representative) Long-Term/Ongoing Handle various incoming and outg...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • 50floor, Inc.
  • Newport News, VA
  • **Customer Service Representative** **Department:** Customer Service **Location:** Newport News, VA **Position Summary:*...
  • 3/26/2024 12:00:00 AM

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Customer Service Associate>
  • Raising Cane's
  • Chesapeake, VA
  • Raising Cane's - 1304 Greenbrier Parkway [Restaurant Associate / Team Member] As a Customer Service Associate at Raising...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • David's Bridal, LLC.
  • Virginia Beach, VA
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Sutherland Global
  • Chesapeake, VA
  • COVID-19 Update: Sutherland is committed to ensuring a safe working environment for our people, their families, and the ...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • stihlcareers.com
  • Virginia Beach, VA
  • ** Customer Service Representative** 31852 **Purpose** As a family-owned company, its the people who continue to make ST...
  • 3/24/2024 12:00:00 AM

Chesapeake is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 222,209; in 2013, the population was estimated to be 232,977, making it the third-most populous city in Virginia. Chesapeake is included in the Virginia Beach–Norfolk–Newport News, VA–NC MSA. One of the cities in the South Hampton Roads, Chesapeake was organized in 1963 by voter referendums approving the political consolidation of the city of South Norfolk with the remnants of the former Norfolk County, which dated to 1691. (Much of the territory of the county had been annexed by other...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$87,975 to $117,842
Chesapeake, Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020