Customer Service Director jobs in the United States

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

C
Customer Service Representative
  • Customer Service Professionals
  • El Dorado, AR FULL_TIME
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
  • 1 Day Ago

C
Customer Service Coordinator NEEDED!
  • Customer service floater
  • Overland Park, KS FULL_TIME
  • We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!Be part of one of the most important Technology Solutions brand in the U.S!$18 - $20 /hourly M-F Gas reimbursementResponsibilities...
  • 3 Days Ago

C
Customer Service Specialist (Hybrid)
  • Customer Service Manager
  • Des Plaines, IL FULL_TIME
  • Job Description Job Description Customer Service Specialist (Hybrid) Des Plaines, IL $50,000 - $60,000 / Annually Bonus Profit Sharing 401k Top Tier Health Benefits Flexible Hybrid Work Model We are h...
  • 1 Month Ago

C
Office Assistant
  • Customer Service
  • Murrieta, CA FULL_TIME
  • Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and...
  • 4 Days Ago

S
Customer Service Representative - Martinsville, VA
  • Signode -Customer Service Representative
  • Martinsville, VA FULL_TIME
  • Customer Service Representative - Martinsville, VA Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees wo...
  • Just Posted

C
Customer Service Representative
  • Customer Elation
  • Foley, MN PART_TIME,FULL_TIME
  • This position requires 60 days in person training at our Foley, MN location before remote work is possible.We are currently seeking 12:30PM-10PM and every 4th weekend availability.If your true calling...
  • 3 Days Ago

P
NISSAN Service Advisor
  • Passport Auto Group
  • Suitland-Silver Hill, MD
  • NISSAN Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive gr...
  • 3/27/2024 12:00:00 AM

J
Executive Vice President (Residential)
  • JK Moving Services
  • Sterling, VA
  • Overview This executive leadership role is accountable for all aspects of business unit growth, profit and performance. ...
  • 3/27/2024 12:00:00 AM

H
Sales Director
  • Harmony Senior Services
  • Lorton, VA
  • The Sales and Marketing Director will oversee the internal and external marketing efforts of the community in order to m...
  • 3/27/2024 12:00:00 AM

P
BMW Service Advisor
  • Passport Auto Group
  • Suitland-Silver Hill, MD
  • BMW Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive group...
  • 3/26/2024 12:00:00 AM

W
Senior Account Operations Manager
  • Williams Lea
  • Washington, DC
  • Williams Lea is hiring for a Account Manager, Sr. for our Washington, DC office to work Monday to Friday 8:00 am to 5:00...
  • 3/24/2024 12:00:00 AM

R
Sr. Business Analyst must have TS/SCI
  • RTI Consulting, LLC
  • Springfield, VA
  • RTI Consulting, LLC is an SDVOSB. This position requires an active TS/SCI clearance. The position is currently funded an...
  • 3/24/2024 12:00:00 AM

A
Client Manager
  • Allied Universal®
  • Reston, VA
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/20/2024 12:00:00 AM

A
Client Manager
  • Allied Universal®
  • Reston, VA
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/12/2024 12:00:00 AM

Income Estimation for Customer Service Director jobs
$170,635 to $237,958

Career Path for Customer Service Director