Customer Service Director jobs in South Bend, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

C
Customer Service
  • Community Choice Financial Family of Brands
  • Niles, MI FULL_TIME
  • What you will be doing :

    As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

    In addition, you will :

    • Be a proud brand ambassador
    • Work with customers to find the best financial solutions to fit their needs
    • Participate in ongoing trainings to stay up to date on our products and processes
    • Verify customer information and process loans
    • Check cashing transactions after following verification procedures
    • Communicate effectively with customers providing excellent customer service
    • Adhere to all company policies, procedures, and customer confidentiality requirements

    What you should have :

    • Must be 18 years of age or older
    • You should have a high school diploma, GED, or equivalent work experience
    • Ability to work a flexible schedule
    • Must be able to work nights, holidays, and weekends
    • 6 months of customer service experience will be an asset
    • 6 months of cash handling experience will be an asset

    We offer :

    • Full time employment at a competitive wage and incentives for great salesmanship
    • Medical / Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
    • 401(k) plan including company match
    • Last updated : 2024-03-23

  • 6 Days Ago

D
CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • Mishawaka, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

A
Customer Service Representative
  • American Renolit Corporation LaPorte
  • La Porte, IN FULL_TIME
  • GENERAL PURPOSE OF POSITION Coordinate sales activities to regular accounts through customer service liaison between customers, sales organization and plant. Support sales organization in matters rela...
  • 20 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Culver, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • South Bend, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

L
Customer Service Support
  • Lippert
  • Mishawaka, IN FULL_TIME
  • Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automoti...
  • 21 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Director jobs found in South Bend, IN area

T
Travel Nurse RN - CVOR - $2,352 per week
  • TRS Healthcare
  • South Bend, IN
  • Planet Healthcare is seeking a travel nurse RN CVOR for a travel nursing job in South Bend, Indiana. Job Description & R...
  • 3/28/2024 12:00:00 AM

B
Graduate Clin Dietitian
  • Beacon Health System
  • South Bend, IN
  • Reports to the Manager or Director. Provides Medical Nutritional Therapy (MNT), using assessment, goal/intervention sett...
  • 3/27/2024 12:00:00 AM

C
Director, Software Engineering - Partnerships
  • Capital One
  • South Bend, IN
  • 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Director, Software Engineering - Partnerships We ...
  • 3/26/2024 12:00:00 AM

C
Sr. Director, Technical Program Management - Card Modernization
  • Capital One
  • South Bend, IN
  • Center 1 (19052), United States of America, McLean, Virginia Sr. Director, Technical Program Management - Card Moderniza...
  • 3/26/2024 12:00:00 AM

C
Director Application Services
  • Career Connections, LLC.
  • South Bend, IN
  • Director, Application Services ***HYBRID work schedule with onsite work in South Bend required - this is NOT a remote ba...
  • 3/26/2024 12:00:00 AM

C
Director, Information Security Consultant
  • Capital One
  • South Bend, IN
  • Center 1 (19052), United States of America, McLean, Virginia Director, Information Security Consultant At Capital One, y...
  • 3/25/2024 12:00:00 AM

C
Sr. Distinguished Engineer (Sr. Director IC) - Business Cards & Payments
  • Capital One
  • South Bend, IN
  • Center 2 (19050), United States of America, McLean, Virginia Sr. Distinguished Engineer (Sr. Director IC) - Business Car...
  • 3/25/2024 12:00:00 AM

C
Director, Software Engineering - Partner Data
  • Capital One
  • South Bend, IN
  • 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Director, Software Engineering - Partner Data We ...
  • 3/25/2024 12:00:00 AM

South Bend is a city in and the county seat of St. Joseph County, Indiana, United States, on the St. Joseph River near its southernmost bend, from which it derives its name. As of the 2010 census, the city had a total of 101,168 residents; its Metropolitan Statistical Area had a population of 318,586 and Combined Statistical Area of 721,296. It is the fourth-largest city in Indiana, serving as the economic and cultural hub of Northern Indiana. The highly ranked University of Notre Dame is located just to the north in unincorporated Notre Dame, Indiana and is an integral contributor to the reg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$160,892 to $224,371
South Bend, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Davenport, IA
Our REAL Aluminium customer focus days take place here.
December 16, 2019
Customer Service Director in New London, CT
Compare the job duties, education, job growth, and pay of customer service representatives with similar occupations.
February 03, 2020
Customer Service Director in Columbus, GA
We talk about the REAL Aluminium concept, which completely de-mystifies the process of buying aluminium, and show customers the range in our showroom.
January 20, 2020