Customer Service Director jobs in Richmond, CA
Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Customer Service Director jobs
- Social Service Professionals
-
Oakland, CA
FULL_TIME
-
NOTE: THIS IS A FULL-TIME, IN-PERSON POSITION. Part-time/remote not offered.
Job Title: Registered Nurse - RN - Director of Nursing - DON - Psych
Type: Full-Time, Possible Sign-On Bonus!
Location: Oakland, CA.
Social Service Professionals, "the professional's choice" for careers in Social Work & Therapy is looking for a Registered Nurse (RN) to work as a Director of Nursing (DON) at an in-patient psychiatric facility in Oakland, CA. This is a full-time position, with the possibility of a sign-on bonus. Your efforts will make a difference in the lives of others everyday!
For immediate consideration to work as a Registered Nurse (RN), working as a Director of Nursing (DON) at an in-patient psychiatric facility in Oakland, CA , please attach a resume or apply online at www.swjobs.net. You may also call 800-642-5031, option 8.
Examples of Essential Duties:
-Assist in planning, organizing, and directing nursing services
-Develop departmental goals, objectives, and standards of performance
-Coordinate nursing services with other clinical and ancillary services
Experience Requirements:
-2 years of experience in Psychiatric Nursing
-2 years of experience in Staff management
Education Requirement:
-Graduation from an accredited School of Nursing or from a Nursing Baccalaureate Program is required.
-Graduation from an accredited Master's program in Nursing is preferred.
Qualifications:
-Current valid licensure as a RN in the state of California
-Current AHA-approved CPR card.
-Current Crisis Prevention Institute (CPI) Certification
-Current First Aid certification
This career opportunity is offered by Social Service Professionals. We are dedicated to "helping you help others".
Get started now! Submit a resume for immediate consideration, call 800-642-5031 option 8. Mention that you saw this ad on Indeed.com.
Job-ID #415O
Job Type: Full-time
Pay: $124,000.00 - $182,000.00 per year
Benefits:
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- This is a full-time, in-person position - is this the kind of position you are looking for?
Experience:
- psychiatric nursing: 2 years (Required)
- staff management: 2 years (Required)
License/Certification:
- CA RN License (Required)
Work Location: In person
- 11 Days Ago
- Path-Arc
-
Canyon, CA
FULL_TIME
- The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve ...
- 25 Days Ago
- Pizza Hut
-
SAN LEANDRO, CA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 27 Days Ago
- Samra Organization
-
Berkeley, CA
FULL_TIME
- Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to joi...
- 29 Days Ago
- Crumble & Whisk
-
Oakland, CA
FULL_TIME
- Sales experts needed for bakery in the East Bay. (Preferably a female) We are in search of professsional and exciting individuals to provide excellent customer service at our storefront. The position ...
- 1 Month Ago
- KDC Construction
-
Hayward, CA
FULL_TIME
- The Sr. Service Manager is responsible for ensuring the delivery of service and sales within their assigned region. The position manages Service Managers, the development of the region, and the delive...
- 20 Days Ago
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0 Customer Service Director jobs found in Richmond, CA area
- Century Group
-
Walnut Creek, CA
- Job Description Job Description About Us: Century Group is an award-winning recruiting and staffing firm that provides t...
- 4/26/2024 12:00:00 AM
- Figma
-
San Francisco, CA
- **Director of Customer Support** at Figma San Francisco or New York or Remote US Figma is growing our team of passionate...
- 4/26/2024 12:00:00 AM
- Brookfield Properties
-
San Ramon, CA
- **Location** San Ramon - 12657 Alcosta Blvd, Suite 250**Business** As part of Brookfield Asset Management one of the lar...
- 4/26/2024 12:00:00 AM
- Knowing Technologies
-
Redwood City, CA
- About Knowing Technologies (KT) and the Position Our mission is to equip independent schools with the tools they need to...
- 4/26/2024 12:00:00 AM
- InfoStride
-
Oakland, CA
- Title: Director of Growth Marketing Duration: 6+ months Location: Hybrid in Oakland, CA How You Will Make an Impact: Our...
- 4/26/2024 12:00:00 AM
- Harnham
-
- Job Title: Director of Product Analytics Location: Bay Area (Hybrid) Salary: $250-350k base + equity Explore this Direct...
- 4/25/2024 12:00:00 AM
- Golden Gate University
-
San Francisco, CA
- Job Location San Francisco - San Francisco, CA Education Level 4 Year Degree **Job Title:** Customer Service Representat...
- 4/23/2024 12:00:00 AM
- Rippling People Center Inc.
-
San Francisco, CA
- **Director of Customer Support** San Francisco Rippling Rippling is the first way for businesses to manage all of their ...
- 4/22/2024 12:00:00 AM
About Richmond, California
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