Customer Service Director jobs in Orange, CA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Commercial Insurance - Customer Service Representative (CSR)
  • Customer Service Representative (CSR) - Whiteboard Risk & Insurance Solutions
  • Irvine, CA FULL_TIME
  • We are looking for a licensed Commercial Customer Service Representative to join our insurance agency's customer service Solutions team! As the CSR of our Solutions team you'll be responsible for handling day to day service needs of our clients that need a licensed and knowledgeable representative. You will work directly with our Account Executives to support our clients with their audits, claims, mid-term policy changes, and similar policy servicing needs.

    Our team is all about utilizing everyone's expertise properly so we can provide the best service possible to our clients. Our Account Executives aim to provide white glove service to our clients so our CSR supports them in their tasks and provides a licensed rep's expertise to our assistants in the Solutions team.

  • 19 Days Ago

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Customer Service Representative
  • Stations Service, Inc.
  • Point, CA FULL_TIME
  • BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable f...
  • 8 Days Ago

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Customer Service Representative - Irvine, CA
  • Greenstar/RighTime Home Service
  • Irvine, CA FULL_TIME
  • Company NameGreenstar/RighTime Home Service Overview Greenstar/RighTime Home Services, a subsidiary of ARS/Rescue Rooter is one of the fastest growing companies in North America, providing heating and...
  • 13 Days Ago

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Customer Advisor
  • EZ Service Srl
  • Costa Mesa, CA FULL_TIME
  • ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in...
  • 7 Days Ago

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Director, Digital Marketing
  • Service Champions Inc
  • Irvine, CA FULL_TIME
  • Champions Group is a fast-growing home services group of 19 individually branded Plumbing, Heating and Air Conditioning companies. We partner with local brands that put our people and customers first ...
  • 1 Day Ago

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Director, Service
  • KYOCERA Document Solutions America, Inc.
  • Irvine, CA OTHER
  • Overview When you join KYOCERA Document Solutions West, LLC you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, ...
  • 1 Month Ago

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0 Customer Service Director jobs found in Orange, CA area

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Director of Customer Service
  • Ardmore Home Design, Inc.
  • City of Industry, CA
  • About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we ...
  • 3/29/2024 12:00:00 AM

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Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

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Director of Customer Service
  • Ardmore Home Design
  • City of Industry, CA
  • Job Description Job Description About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, e...
  • 3/28/2024 12:00:00 AM

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Digital Marketing Director
  • Champions Group Holdings
  • Brea, CA
  • About Champions Group At Champions Group, we're on a mission to elevate our sales team to new heights. We are searching ...
  • 3/28/2024 12:00:00 AM

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Director of Customer Relations
  • Good Tree Inc.
  • Los Angeles, CA
  • **Director of Customer Relations** * Los Angeles, CA * Full-Time * Sales * Director of Customer Relations Join our tech ...
  • 3/27/2024 12:00:00 AM

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Director of Customer Service
  • Pathnostics - A Diagnostics Solutions Company
  • Irvine, CA
  • **Director of Customer Service** ** Irvine, CA 1 week ago 35 applicants** ** Welcome back** Sign in to save **Director o...
  • 3/25/2024 12:00:00 AM

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Director of Customer Service
  • Bunzl Distribution NA
  • Compton, CA
  • ** Director of Customer Service** **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA1901...
  • 3/25/2024 12:00:00 AM

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IT Team Lead / Sr. Servicing Product Owner / Sr. SQL Data Analyst (Onsite Required)
  • CGS Business Solutions | INC 5000 Company
  • Anaheim, CA
  • CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your car...
  • 3/25/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$190,258 to $265,324
Orange, California area prices
were up 3.0% from a year ago

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