Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
NOTE: THIS IS A FULL-TIME, IN-PERSON POSITION. Part-time/remote not offered.
Job Title: Registered Nurse - RN - Director of Nursing - DON - Psych
Type: Full-Time, Possible Sign-On Bonus!
Location: Oakland, CA.
Social Service Professionals, "the professional's choice" for careers in Social Work & Therapy is looking for a Registered Nurse (RN) to work as a Director of Nursing (DON) at an in-patient psychiatric facility in Oakland, CA. This is a full-time position, with the possibility of a sign-on bonus. Your efforts will make a difference in the lives of others everyday!
For immediate consideration to work as a Registered Nurse (RN), working as a Director of Nursing (DON) at an in-patient psychiatric facility in Oakland, CA , please attach a resume or apply online at www.swjobs.net. You may also call 800-642-5031, option 8.
Examples of Essential Duties:
-Assist in planning, organizing, and directing nursing services
-Develop departmental goals, objectives, and standards of performance
-Coordinate nursing services with other clinical and ancillary services
Experience Requirements:
-2 years of experience in Psychiatric Nursing
-2 years of experience in Staff management
Education Requirement:
-Graduation from an accredited School of Nursing or from a Nursing Baccalaureate Program is required.
-Graduation from an accredited Master's program in Nursing is preferred.
Qualifications:
-Current valid licensure as a RN in the state of California
-Current AHA-approved CPR card.
-Current Crisis Prevention Institute (CPI) Certification
-Current First Aid certification
This career opportunity is offered by Social Service Professionals. We are dedicated to "helping you help others".
Get started now! Submit a resume for immediate consideration, call 800-642-5031 option 8. Mention that you saw this ad on Indeed.com.
Job-ID #415O
Job Type: Full-time
Pay: $124,000.00 - $182,000.00 per year
Benefits:
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Work Location: In person
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