Customer Service Director jobs in North Platte, NE

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Cheyenne, WY FULL_TIME
  • Customer Service Representative- Full-Time

    Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.

    You will be assisting customers with filing complaints, billing inquiries, and fulfillment issues. Our ideal applicant is very comfortable in a high-call volume environment and ready to stay busy!

    Job Requirements:
    • Required availability includes start times as early as 7 AM and ending at 4 PM.
    • Reliable internet connection (A minimum of 50 Mbps download speed).
    • PC or Laptop with at least Windows 8 or High Sierra IOS.
    • A dedicated, quiet workspace.
    • Excellent reading/writing skills.
    • Ability to work 25 hours per week, minimum.
    • Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
    • Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
    • Must live in Wyoming or Kansas.

    Other information:
    • Permanent position.
    • Monetary Incentives.
    • Training will be done remotely via ZOOM. 
    • Training is paid.
    • You will be paid weekly via direct deposit.
  • 21 Days Ago

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Customer Service Representative (Seasonal / FT)
  • Press-One Customer Care
  • Cheyenne, WY FULL_TIME
  • We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
  • 4 Days Ago

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Food Service Director - NEX
  • Summit Food Service
  • Cheyenne, WY FULL_TIME
  • Job Title: Food Service Director - NEX Requisition ID: 15106 Segment: Corrections Brand: Summit Work Arrangement: Onsite State: Wyoming (US-WY) The Role at a glance: We are looking to add a motivated,...
  • 3 Days Ago

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FE Warren Express w/Gas - Customer Experience Associate
  • Army & Airforce Exchange Service
  • Cheyenne, WY OTHER,TEMPORARY
  • Job DescriptionAs a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone th...
  • 3 Days Ago

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Customer Service/Service Advisor
  • Boss Truck Shops, Inc
  • Big Springs, NE OTHER
  • Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting custome...
  • 22 Days Ago

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Customer Service/Service Advisor
  • Boss Truck Shops, Inc
  • North Platte, NE OTHER
  • Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting custome...
  • 22 Days Ago

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0 Customer Service Director jobs found in North Platte, NE area

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Online Survey Taker. Earn up to $25 per survey. - Remote
  • Earn Haus
  • North Platte, NE
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

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Teachers (FT&PT)
  • The Learning Experience
  • North Platte, NE
  • Responsibilities Use a growth mindset to develop young minds and inspire a love of learning Create a safe, nurturing env...
  • 3/28/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • North Platte, NE
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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Construction Laborer
  • Sampson Construction
  • North Platte, NE
  • Sampson Construction has built its reputation for integrity by serving as a trusted partner in commercial construction f...
  • 3/28/2024 12:00:00 AM

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Chief Engineer Maintenance
  • Ramada Inn
  • North Platte, NE
  • Chief Engineer - Maintenance Are you a highly skilled and motivated Chief Engineer looking for an immediate opportunity ...
  • 3/28/2024 12:00:00 AM

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Account Executive
  • The Judge Group
  • North Platte, NE
  • The Account Executive is responsible to maximize sales growth profitably. To accomplish this, (s)he is responsible for r...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,310 per week
  • PRN Healthcare
  • North Platte, NE
  • Tact Staff is seeking a travel nurse RN Med Surg for a travel nursing job in North Platte, Nebraska. Job Description & R...
  • 3/28/2024 12:00:00 AM

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Assistant Terminal Manager/Dedicated Accounts (Sun-Wed 7am-6pm)
  • Crete Carrier Corporation
  • North Platte, NE
  • Job Description Assists the Dedicated Account Director or Dedicated Account Manager with the overall operations of the a...
  • 3/27/2024 12:00:00 AM

North Platte is a city in and the county seat of Lincoln County, Nebraska, United States. It is located in the southwestern part of the state, along Interstate 80, at the confluence of the North and South Platte Rivers forming the Platte River. The population was 24,733 at the 2010 census. North Platte is a railroad town; Union Pacific Railroad's large Bailey Yard is located within the city. Today, North Platte is served only by freight trains, but during World War II the city was famous for the North Platte Canteen. Tens of thousands[citation needed] of volunteers from North Platte and surrou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$154,716 to $215,759
North Platte, Nebraska area prices
were up 2.3% from a year ago

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