Customer Service Director jobs in New York
Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Customer Service Director jobs
- IT Customer Service - POST
-
Monroe, NY
CONTRACTOR
-
Job Description: Data Center Manager
Location: Monroe, NY
Job Summary:
- Oversee full rack and stack operations, including the installation and configuration of servers and infrastructure within the data center environment.
- Manage the onboarding process for new servers and infrastructure components, ensuring efficient deployment and integration into existing systems.
- Coordinate power management activities within the data center, including capacity planning, monitoring, and optimization to maintain reliable operations.
- Implement and enforce best practices for data center operations, ensuring compliance with industry standards and regulations.
- Develop and maintain documentation for all data center processes, procedures, and configurations to facilitate efficient management and troubleshooting.
- Collaborate with cross-functional teams to support the design, implementation, and maintenance of data center infrastructure solutions.
- Monitor and analyze data center performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and reliability.
- Lead and mentor data center staff, providing guidance and support to ensure the successful execution of operational tasks and projects.
Job Type: Contract
Salary: $60.00 - $65.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 10 years
Schedule:
- 8 hour shift
Experience:
- DataCenter Operations: 5 years (Required)
- IT infrastructure: 5 years (Required)
Ability to Relocate:
- Monroe, NY 10950: Relocate before starting work (Required)
Work Location: In person
- 27 Days Ago
- Clarke Customer Care
-
Rensselaer, NY
FULL_TIME
- Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? I...
- 23 Days Ago
- Mitchell Martin, Inc.
-
New York, NY
FULL_TIME
- Job DetailsA reputable NYC Insurance Plan with a network that includes over 27,000 primary care providers, specialists and participating clinics, has an immediate need for a Senior Director of Custome...
- 19 Days Ago
- Spring Creek Towers
-
Brooklyn, NY
FULL_TIME
- Position Description: The Director of Operations oversees the overall day to day operations of Property Management, the Customer Service Call Center, and Reception. This role is responsible for both r...
- 1 Month Ago
- MetroPlus Health Plan
-
New York, NY
FULL_TIME
- Senior Director of Customer Service Job Ref: 104260 Category: Call Center Department: CALL CENTER Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time ...
- 1 Month Ago
- Atlas Copco Compressors LLC -North America Customer Center
-
White Plains, NY
FULL_TIME
- Service Technician, Compressor Technique - White Plains, NY Functional area: Service Country: United States City: White Plains, NY Company name: Atlas Copco Compressors LLC Date of posting: Feb 1, 202...
- 1 Month Ago
Customer Service Director jobs at Popular Companies
- General Services Administration
-
Fort Worth, TX
- ** Supervisory Customer Service Director** **General Services Administration** As a Supervisory Customer Service Directo...
- 4/19/2024 12:00:00 AM
- Griffin Resources
-
Wakefield, MA
- The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Accounting an...
- 4/19/2024 12:00:00 AM
- Pivotal Retail Group
-
Marietta, GA
- EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
- 4/19/2024 12:00:00 AM
- Grnwilmington
-
New York, NY
- ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
- 4/17/2024 12:00:00 AM
- Citadel Healthcare LLC
-
Rockford, IL
- **JOB DESCRIPTION** **LOCATION** **PHOTOS** LOGIN Customer Service Director PA Peterson at the Citadel DESCRIPTION **Cus...
- 4/16/2024 12:00:00 AM
- ZoomCare
-
Portland, OR
- **Description** **A little bit about ZoomCare** ZoomCare offers on-demand urgent care, primary, and specialty care in yo...
- 4/16/2024 12:00:00 AM
- Amy Cell Talent
-
Troy, MI
- Are you a teambuilder that thrives on delighting the customer and growing revenue? Keep reading! About Us E7 Solutions i...
- 4/16/2024 12:00:00 AM
- Hawaii Estate Law and Planning
-
Honolulu, HI
- Job Description Job Description We are searching for a sharp, detail-oriented, organized, and polished professional to b...
- 4/15/2024 12:00:00 AM