Customer Service Director jobs in New Mexico

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Mortuary Transporter
  • Noblin Funeral Service/Director's Choice Mortuary Service
  • Albuquerque, NM FULL_TIME
  • Mortuary Transport Specialist

    Mortuary Transport Driver needed to prepare and transport human remains from the mortuary to crematory or the appropriate facility, and/or in the alterative from place of death to the appropriate facility with care and compassion.

    Director’s Choice Mortuary Service

    9316 Susan Avenue

    Albuquerque, New Mexico 87123

    Full-time position on a rotating shift with on-call opportunities.

    Benefits

    Paid training and after a 90-day probationary period, are eligible for health insurance and vacation accrual.

    Job Description

    Director’s Choice Mortuary and Director’s Choice is a privately owned and operated business located in Albuquerque, NM. We are fast-paced business. We provide transportation services for local funeral homes in surrounding areas and to our crematory.

    Mortuary Transport Driver needed to prepare and transport human remains from the place of death to the appropriate facility, with care and compassion.

    Our Staff is required to follow the standards listed below:

    100% professionalism at all times, with the ability to perform under stressful situations

    Able to present yourself and communicate compassion and respect to families and the public

    Respect, Dignity, and Gentleness when handling remains

    Must be a motivated, self-starter and able to perform assigned task without direct supervision

    Good organizational and time management skills;

    Paperwork shall be done with exactness, proper spelling and written legibly

    Must exhibit positive attitude

    Clean driving record and a valid driver's license required to be approved by Insurance Company

    Able to pass a criminal background check

    Our staff is required to dress in a semi-professional and conservative manner, and be clean, neat and well- groomed at all times.

    We prepare and transport decedents from place of death (i.e. residence, nursing homes, hospital and crime scene) to a facility (i.e. funeral home, crematory or medical examiner).

    THIS JOB REQUIRES HEAVY LIFTING. Our staff is required to be able to lift and carry ( with a

    partner) weights in excess of 300 pounds, sometimes down flights of stairs.

    Each employee is required to be available to receive calls given to him/her during the 24-hour on duty period. Each employee is required to answer calls promptly. Each employee is required to have immediate access to dress clothes and be able to be dressed and departed for the call within 10 minutes or less of receiving the call.

    Non-salary employees are paid hourly and pay periods are bi-weekly. Each employee is on a probationary status for 90 days.

    We are a Drug Free Workplace, Right to Work Company and Equal Opportunity Employer

    Job Type: Full-time

    Pay: $14.00 - $16.50 per hour

    Expected hours: 40 per week

    Benefits:

    • Flexible schedule
    • Health insurance
    • On-the-job training
    • Opportunities for advancement
    • Paid time off
    • Paid training

    Schedule:

    • Day shift

    Travel requirement:

    • Travel

    Ability to Commute:

    • Albuquerque, NM 87123 (Preferred)

    Work Location: In person

  • 8 Days Ago

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Director of Customer Service
  • Lea County Electric Cooperative
  • Lovington, NM FULL_TIME
  • Job Posting: Director of Customer Service at Lea County Electric Cooperative About Lea County Electric Cooperative (LCEC): At LCEC, we are committed to providing exceptional service to our members whi...
  • 19 Days Ago

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Claims Customer Service Representative
  • SOUTHWEST SERVICE ADMINISTRATORS INC
  • Albuquerque, NM OTHER
  • Job Details Job Location: Albuquerque NM - Albuquerque, NM Salary Range: $17.00 - $22.00 Hourly DescriptionThe Benefit & Claims Customer Service Representative provides information on health and welfa...
  • 20 Days Ago

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Customer Service Representative
  • US Forest Service
  • Tijeras, NM FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between function related to...
  • 22 Days Ago

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Food Service Director
  • Summit Food Service
  • Santa Rosa, NM FULL_TIME
  • Food Service Director Job Reference Number: 18528 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: New Mexico (US-NM) The Role at a glance: We are looking to add a motivate...
  • Just Posted

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Asst Food Service Director
  • Summit Food Service
  • Los Lunas, NM FULL_TIME
  • Asst Food Service Director Job Reference Number: 18563 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: New Mexico (US-NM) The Role at a glance: We are looking to add an ex...
  • Just Posted

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Customer Service Director BF84-1746
  • Grnwilmington
  • New York, NY
  • ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
  • 4/17/2024 12:00:00 AM

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Customer Service Director
  • Citadel Healthcare LLC
  • Rockford, IL
  • **JOB DESCRIPTION** **LOCATION** **PHOTOS** LOGIN Customer Service Director PA Peterson at the Citadel DESCRIPTION **Cus...
  • 4/16/2024 12:00:00 AM

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Customer Service Director
  • ZoomCare
  • Portland, OR
  • **Description** **A little bit about ZoomCare** ZoomCare offers on-demand urgent care, primary, and specialty care in yo...
  • 4/16/2024 12:00:00 AM

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Customer Service Director
  • Ebpsupply
  • **CUSTOMER SERVICE DIRECTOR** **EBP Supply Solutions,** a leading provider of Cleaning and Food Service supplies and ser...
  • 4/16/2024 12:00:00 AM

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Client Services Director
  • Amy Cell Talent
  • Troy, MI
  • Are you a teambuilder that thrives on delighting the customer and growing revenue? Keep reading! About Us E7 Solutions i...
  • 4/16/2024 12:00:00 AM

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Client Services Director
  • Hawaii Estate Law and Planning
  • Honolulu, HI
  • Job Description Job Description We are searching for a sharp, detail-oriented, organized, and polished professional to b...
  • 4/15/2024 12:00:00 AM

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Supervisory Customer Service Director
  • General Services Administration
  • Fort Worth, TX
  • ** Supervisory Customer Service Director** **General Services Administration** As a Supervisory Customer Service Directo...
  • 4/14/2024 12:00:00 AM

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Director Of Client Services
  • Pivotal Retail Group
  • Marietta, GA
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 4/14/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$157,830 to $220,095

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