Customer Service Director jobs in Mishawaka, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service
  • Community Choice Financial Family of Brands
  • Niles, MI FULL_TIME
  • What you will be doing :

    As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

    In addition, you will :

    • Be a proud brand ambassador
    • Work with customers to find the best financial solutions to fit their needs
    • Participate in ongoing trainings to stay up to date on our products and processes
    • Verify customer information and process loans
    • Check cashing transactions after following verification procedures
    • Communicate effectively with customers providing excellent customer service
    • Adhere to all company policies, procedures, and customer confidentiality requirements

    What you should have :

    • Must be 18 years of age or older
    • You should have a high school diploma, GED, or equivalent work experience
    • Ability to work a flexible schedule
    • Must be able to work nights, holidays, and weekends
    • 6 months of customer service experience will be an asset
    • 6 months of cash handling experience will be an asset

    We offer :

    • Full time employment at a competitive wage and incentives for great salesmanship
    • Medical / Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
    • 401(k) plan including company match
    • Last updated : 2024-03-23

  • 3 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • Mishawaka, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer Service Representative
  • American Renolit Corporation LaPorte
  • La Porte, IN FULL_TIME
  • GENERAL PURPOSE OF POSITION Coordinate sales activities to regular accounts through customer service liaison between customers, sales organization and plant. Support sales organization in matters rela...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Culver, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • South Bend, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Customer Service Support
  • Lippert
  • Mishawaka, IN FULL_TIME
  • Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automoti...
  • 20 Days Ago

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0 Customer Service Director jobs found in Mishawaka, IN area

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National Travel Program-Respiratory Therapist
  • Trinity Health
  • Mishawaka, IN
  • Employment Type: Part time Shift: Description: Are you an experienced Respiratory Therapist looking for premium compensa...
  • 3/27/2024 12:00:00 AM

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Director, Software Engineering - Partnerships
  • Capital One
  • South Bend, IN
  • 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Director, Software Engineering - Partnerships We ...
  • 3/26/2024 12:00:00 AM

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Sr. Director, Technical Program Management - Card Modernization
  • Capital One
  • South Bend, IN
  • Center 1 (19052), United States of America, McLean, Virginia Sr. Director, Technical Program Management - Card Moderniza...
  • 3/26/2024 12:00:00 AM

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Conference Services Assistant (full-time)
  • Bethel University
  • Mishawaka, IN
  • Bethel University has an entry-level opening for a full-time Conference Services Assistant. The Assistant will provide c...
  • 3/25/2024 12:00:00 AM

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Director, Information Security Consultant
  • Capital One
  • South Bend, IN
  • Center 1 (19052), United States of America, McLean, Virginia Director, Information Security Consultant At Capital One, y...
  • 3/25/2024 12:00:00 AM

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Sr. Distinguished Engineer (Sr. Director IC) - Business Cards & Payments
  • Capital One
  • South Bend, IN
  • Center 2 (19050), United States of America, McLean, Virginia Sr. Distinguished Engineer (Sr. Director IC) - Business Car...
  • 3/25/2024 12:00:00 AM

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Director, Software Engineering - Partner Data
  • Capital One
  • South Bend, IN
  • 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Director, Software Engineering - Partner Data We ...
  • 3/25/2024 12:00:00 AM

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Channel Manager
  • Sullair, LLC
  • Michigan City, IN
  • Summary of the position: Hitachi Global Air Power (HGAP) is a leading industrial manufacturer of compressed air systems....
  • 3/24/2024 12:00:00 AM

Mishawaka /ˌmɪʃəˈwɑːkə/ is a city on the St. Joseph River, in Penn Township, St. Joseph County, in the U.S. state of Indiana. The population was 48,252 as of the 2010 census. Its nickname is "the Princess City." Mishawaka is a principal city of the South Bend–Mishawaka, IN-MI, Metropolitan Statistical Area. According to the 2010 census, Mishawaka has a total area of 17.348 square miles (44.93 km2), of which 17 square miles (44.03 km2) (or 97.99%) is land and 0.348 square miles (0.90 km2) (or 2.01%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$160,892 to $224,371
Mishawaka, Indiana area prices
were up 1.3% from a year ago

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