Customer Service Director jobs in Minot, ND

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Food Service Director
  • Summit Food Service
  • Minot, ND FULL_TIME
  • Food Service Director


    Job Reference Number:
    18021
    Employment Type: Full-Time, Onsite
    Segment: Corrections
    Brand: Summit
    State: North Dakota (US-ND)


    The Role at a glance:

    We are looking to add a motivated, effective food service director to our Corrections team in Minot, ND. As a food service director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal.

    What you'll be doing:

    • Managing all functions of the food service department and its resources.
    • Manage and lead a team of associates, including hiring and training new employees.
    • Ensuring that staff meet all culinary, safety, and sanitation standards and regulations.
    • Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts.
    • Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service.
    • Addressing customer service needs.

    What we're looking for:

    Must-haves:

    • At least two years of experience coordinating food service operations.
    • Previous experience with industrial cooking.
    • Excellent communication skills and experience communicating with both hourly staff and company executives.
    • The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction.
    • Experience with and knowledge of all Microsoft Office suite applications.

    Nice-to-haves:

    • ServSafe and/or HACCP certification

    Pay:

    $52,000/year

    Our Benefits:

    • Medical (FT Employees)
    • Dental
    • Vision
    • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
    • Discount Program
    • Commuter Benefits (Parking and Transit)
    • EAP
    • 401k
    • Sick Time
    • Holiday Pay (9 paid holidays)
    • Tuition Reimbursement (FT Employees)
    • Paid Time Off

    #LI-ST1
    #reallyelior

    #JC


    About Summit:

    Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.


    About Elior North America:

    Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

    At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.


    Disclaimer:
    This job description can be revised by management as needed.

  • Just Posted

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Customer Service
  • Hertz-Overland West, Inc
  • Bismarck, ND FULL_TIME
  • Applicant must be high energy, outgoing, well spoken with strong verbal and written skills. We are looking for a strong driven individual who would like to work for a company that offers advancement a...
  • 23 Days Ago

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Customer Service
  • Pizza Hut
  • WILLISTON, ND FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at WILLISTON ND
  • 24 Days Ago

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Customer Service
  • Pizza Hut
  • DICKINSON, ND FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at DICKINSON ND
  • 24 Days Ago

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Director, Reclamation and Abandoned Mine Lands Division
  • North Dakota Public Service Commission
  • Bismarck, ND FULL_TIME
  • Summary of Work The North Dakota Public Service Commission has an opportunity to lead a team of scientists and engineers in this highly dynamic energy field. If you have an interest in the mining indu...
  • 7 Days Ago

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Director of Service Excellence
  • Clinical Management Consultants
  • Williston, ND FULL_TIME
  • An exciting new opportunity for a Director of Service Excellence has just become available in beautiful Montana that has been serving Montana residents for over 100 years. This health system is highly...
  • 1 Month Ago

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0 Customer Service Director jobs found in Minot, ND area

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Regional Marketing Manager - Own a Franchise
  • Williamsonheckt
  • Minot, ND
  • Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professional...
  • 3/29/2024 12:00:00 AM

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CMO - Own your own Franchise
  • Williamsonheckt
  • Minot, ND
  • Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professional...
  • 3/29/2024 12:00:00 AM

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Support Representative - Work From Home>
  • AnalyticOwl
  • Minot, ND
  • [Call Center / Remote] - Anywhere in U.S. / $40K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you...
  • 3/29/2024 12:00:00 AM

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Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Minot, ND
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/29/2024 12:00:00 AM

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Team Member>
  • Burger King
  • Minot, ND
  • [Crew Member / Food Service] As a Team Member at Burger King you'll: Greet guests with a smile while receiving orders an...
  • 3/29/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Minot, ND
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/29/2024 12:00:00 AM

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Brand Ambassador - Minot, North Dakota
  • STILLY
  • Minot, ND
  • STILLY™ is a lifestyle brand centered around a category of adult beverages - called a "stilly," which is made with premi...
  • 3/28/2024 12:00:00 AM

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Marketing Intern
  • Minot Park District
  • Minot, ND
  • Job Description Job Description GENERAL PURPOSE: The position assists the Marketing Manager in the development and opera...
  • 3/25/2024 12:00:00 AM

Minot (/ˈmaɪnɒt/ (listen) MY-not) is a city in and the county seat of Ward County, North Dakota, United States, in the state's north-central region. It is most widely known for the Air Force base located approximately 15 miles (24 km) north of the city. With a population of 40,888 at the 2010 census, Minot is the fourth largest city in the state and a trading center for a large portion of northern North Dakota, southwestern Manitoba, and southeastern Saskatchewan. Founded in 1886 during the construction of the Great Northern Railway, Minot is also known as "Magic City", commemorating its remar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$164,014 to $228,726
Minot, North Dakota area prices
were up 0.8% from a year ago

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