Customer Service Director jobs in Michigan

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 6 Days Ago

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI! REQUIREMENTS : No experience required. We are ready to train! Must have a high school diploma or equivalent. Be ...
  • 6 Days Ago

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Director of Customer Service & Concierge
  • allegriavillage
  • Dearborn, MI FULL_TIME
  • Answers telephone and responds to emails in a friendly and professional manner Maintain high standard for service levels through training, in-servicing, and continuous monitoring Ensure the community ...
  • 19 Days Ago

A
Director of Customer Service & Concierge
  • Allegria Village
  • Dearborn, MI FULL_TIME
  • Answers telephone and responds to emails in a friendly and professional manner Maintain high standard for service levels through training, in-servicing, and continuous monitoring Ensure the community ...
  • 22 Days Ago

M
Customer service
  • Medical Service Company
  • Monroe, MI FULL_TIME
  • Position : Customer Service, CMN Location : Monroe, MI Job Id : 1837 # of Openings : 1 MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's ...
  • 24 Days Ago

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Customer Service Representative
  • Diamond Factory Service
  • Benton, MI FULL_TIME
  • Diamond Factory Service is currently seeking candidates for a Customer Service Representative position in our call center. The CSR position is a very important role within the company. It is often the...
  • 18 Days Ago

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Client Services Director
  • Hawaii Estate Law and Planning
  • Honolulu, HI
  • Job Description Job Description We are searching for a sharp, detail-oriented, organized, and polished professional to b...
  • 4/25/2024 12:00:00 AM

T
Director of Client Services
  • Think Traffic
  • Philadelphia, PA
  • You thrive on watching teams succeedand work hard internally, every day, to make sure that they do. Working directly wit...
  • 4/25/2024 12:00:00 AM

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Director of Client Services
  • Griffin Resources
  • Wakefield, MA
  • The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Accounting an...
  • 4/24/2024 12:00:00 AM

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Director Of Client Services
  • Pivotal Retail Group
  • Marietta, GA
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 4/24/2024 12:00:00 AM

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Customer Service Director
  • Citadel Healthcare LLC
  • Rockford, IL
  • **JOB DESCRIPTION** **LOCATION** **PHOTOS** LOGIN Customer Service Director PA Peterson at the Citadel DESCRIPTION **Cus...
  • 4/21/2024 12:00:00 AM

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Customer Service Director
  • Ebpsupply
  • **CUSTOMER SERVICE DIRECTOR** **EBP Supply Solutions,** a leading provider of Cleaning and Food Service supplies and ser...
  • 4/21/2024 12:00:00 AM

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Customer Service Director
  • ZoomCare
  • Portland, OR
  • **Description** **A little bit about ZoomCare** ZoomCare offers on-demand urgent care, primary, and specialty care in yo...
  • 4/21/2024 12:00:00 AM

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Client Services Director
  • Amy Cell Talent
  • Troy, MI
  • Are you a teambuilder that thrives on delighting the customer and growing revenue? Keep reading! About Us E7 Solutions i...
  • 4/21/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$168,957 to $235,611

Customer Service Director in Saint Louis, MO
Over the years Comcast has provided some of the greatest customer service blunders the Internet has ever seen.
February 01, 2020
Customer Service Director in Battle Creek, MI
After completing this project, Steve joined South East Water as Customer Service Director.
February 11, 2020
Customer Service Director in La Crosse, WI
All of our subscriptions have refund policies; this gives our customers a chance try out our subscriptions for a period of time at no risk and receive a refund.
November 30, 2019