Customer Service Director jobs in Lompoc, CA

Per Year Open Period:11/27/2023 until filled Summary:At the direction of the Chief Health Officer, perform day-to-day operations of the Behavioral Health department.

They will provide overall staff supervision and program development for Native American programs, including but not limited to; Elder Services, Mental Health Services, Drug and Alcohol Services, and Community Outreach.

Responsibilities include, but are not limited to; maintaining and monitoring the behavioral health (mental health, alcohol and drug services) and social services case loads, case management, supervision of related staff, community outreach, prevention education, and wellness activities.

Provides psychological / social work assistance to psychosocially or emotionally disturbed patients, and their families, though treatment, referrals or oversight of their cases.

Overall, ensures that Native American and non-Native patients are obtaining and receiving necessary behavioral health services based on the resources of the Clinic.

With recognition of the cultural needs of the Native American community, develop, administer, evaluate and improve the behavioral health and social services programs.

Provide and supervise others in providing direct Native American and non-Native patient interaction, including assessment of patient, family and home with respect to medical, dental, social services and behavioral health needs.

Develop and administer Behavioral Health and Social Services section of Clinic strategic plan, and develop and oversee budget for all programs in the department and assists with the AAAHC accreditation process.

Monitor and administer current grants of the department, including communication with Chief Health Officer, Director of Operations, and any other appropriate staff.

Represent and act as liaison between SYTHC and other community education agencies involved in behavioral health and social services needs and maintains and expands the community referral system based on these contacts.

Screen, select, order and distribute materials for client health education, in conjunction with Behavioral Health and Social Service staff, the Dental Director, the Medical Director and other Clinic staff.

Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served (infant, adolescent, adult, or geriatric).

Interpret psychological and psychiatric treatment to patient families, and help alleviate fear and other attitudes obstructing acceptance of these services with the expectation of continuation of treatment by the patient.

Must possess either a current PHD or PhyD in Clinical Psychology license issued by the California Board of Behavioral Sciences or the California Board of Psychology.

Experience and sensitivity in working with culturally diverse communities, especially Native Americans and their specific behavioral health and social service needs.