Customer Service Director jobs in Fremont, NE

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Food Service Director - NEX
  • Summit Food Service
  • Blair, NE FULL_TIME
  • Food Service Director - NEX


    Job Reference Number:
    18128
    Employment Type: Full-Time, Onsite
    Segment: Corrections
    Brand: Summit
    State: Nebraska (US-NE)


    The Role at a glance:

    We are looking to add a motivated, effective food service director to our Corrections team in Blair, NE. As a food service director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal. This role is Non-Exempt and will be paid hourly.

    What you'll be doing:

    • Managing all functions of the food service department and its resources.
    • Manage and lead a team of associates, including hiring and training new employees.
    • Ensuring that staff meet all culinary, safety, and sanitation standards and regulations.
    • Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts.
    • Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service.
    • Addressing customer service needs.

    What we're looking for:

    Must-haves:

    • At least two years of experience coordinating food service operations.
    • Previous experience with industrial cooking.
    • Excellent communication skills and experience communicating with both hourly staff and company executives.
    • The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction.
    • Experience with and knowledge of all Microsoft Office suite applications.

    Nice-to-haves:

    • ServSafe and/or HACCP certification

    Pay:

    $25.00/hr

    Our Benefits:

    • Medical (FT Employees)
    • Dental
    • Vision
    • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
    • Discount Program
    • Commuter Benefits (Parking and Transit)
    • EAP
    • 401k
    • Sick Time
    • Holiday Pay (9 paid holidays)
    • Tuition Reimbursement (FT Employees)
    • Paid Time Off

    #LI-ST1
    #reallyelior

    #JC


    About Summit:

    Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.


    About Elior North America:

    Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

    At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.


    Disclaimer:
    This job description can be revised by management as needed.

  • 24 Days Ago

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Director of Customer Service (#1 Role, Upper Central Midwest)
  • Henpen Consulting Corporation
  • Omaha, NE FULL_TIME
  • Initiating a search for a DIRECTOR OF CUSTOMER SERVICE (#1 POSITION/ROLE/LEADER) for a highly successful, growth oriented (organic/acquisitive), privately-held, national, multi-site, mid-to-large comp...
  • 22 Days Ago

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Regional Sales Director
  • Salon Service Group
  • Omaha, NE FULL_TIME
  • DescriptionDo you have a passion for the beauty industry? Do you love supporting people and developing your team? Salon Service Group is currently accepting applications for a dynamic Regional Sales D...
  • 13 Days Ago

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Psychiatric Medical Director
  • Heartland Family Service
  • Omaha, NE FULL_TIME
  • At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and in...
  • 1 Month Ago

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Assistant Professor, Department of Prosthodontics- Implant Program Director
  • Implant Program Director - Creighton University Careers
  • Omaha, NE FULL_TIME
  • Assistant/Associate Professor of Prosthodontics Creighton University School of Dentistry is seeking a motivated individual to support the didactic and clinical curricula of the school through a broad ...
  • 10 Days Ago

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Customer Service
  • Essential Personnel
  • Fremont, NE FULL_TIME
  • Apply with Essential Personnel for our new Customer Service position. We're actively searching for the right fit! Candidates with 3 months or more of office experience are preferred An ideal candidate...
  • 18 Days Ago

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0 Customer Service Director jobs found in Fremont, NE area

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Customer Experience Director
  • Oriental Trading Co.
  • Omaha, NE
  • ** Customer Experience Director** **Job Category****:** E-COMMERCE **Requisition Number****:** CUSTO002580 Showing 1 loc...
  • 4/24/2024 12:00:00 AM

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Financial Advisor
  • Prudential Financial
  • Fremont, NE
  • Explore a career as a FINANCIAL PLANNER! Take your career to the next level at Prudential Advisors! Change your life by ...
  • 4/24/2024 12:00:00 AM

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Financial Advisor
  • Prudential Financial
  • Fremont, NE
  • Explore a career as a FINANCIAL PLANNER! Take your career to the next level at Prudential Advisors! Change your life by ...
  • 4/24/2024 12:00:00 AM

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Market Sales Manager - Omaha, NE
  • BLC BACKLOTCARS Inc
  • Omaha, NE
  • Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company build...
  • 4/24/2024 12:00:00 AM

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Salesforce Marketing Cloud Operations Lead- US REMOTE
  • Proxibid
  • Omaha, NE
  • Job Description Job Description Who are we? ATG is leading the transformation of the multi-billion dollar global auction...
  • 4/23/2024 12:00:00 AM

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Marketing Manager (Field)
  • Accel Entertainment
  • Omaha, NE
  • ABOUT ACCEL ENTERTAINMENT Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot ma...
  • 4/22/2024 12:00:00 AM

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Director of Client Services
  • Point C
  • Omaha, NE
  • Point C is hiring a Director of Client Services/Market Leader to join their team on a full-time basis in Omaha, NE. This...
  • 4/21/2024 12:00:00 AM

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Field Marketing Analyst
  • Accel Entertainment
  • Omaha, NE
  • ABOUT ACCEL ENTERTAINMENT Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot ma...
  • 4/20/2024 12:00:00 AM

Fremont is a city in Dodge County in the eastern portion of the state of Nebraska in the Midwestern United States. The population was 26,397 at the 2010 census. Fremont is the county seat and the home of Midland University. Fremont is located along the Platte River, approximately 35 miles (56 km) northwest of the largest city in the area, Omaha, and 50 miles (80 km) northeast of the state capitol, Lincoln. According to the United States Census Bureau, the city has a total area of 8.85 square miles (22.92 km2), of which, 8.80 square miles (22.79 km2) is land and 0.05 square miles (0.13 km2) i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$159,713 to $222,721
Fremont, Nebraska area prices
were up 0.8% from a year ago

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