Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
$10.00 - $13.42 PER HOUR
GENERAL PURPOSE :
The purpose of this position is to provide exceptional customer service to all Harmons’ customers. This person will be bagging groceries, assisting customers with ice and rock salt, assisting customers out to their vehicles and loading their groceries into their cars, handling go backs for the front end, performing basic custodial duties, and cleaning check stands.
ESSENTIAL DUTIES & RESPONSIBILITIES :
MARGINIAL DUTIES & RESPONSIBILITIES :
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS :
TRAINING & QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills, and abilities :
Any combination of education, experience, and training which provides the following knowledge, skills, and abilities :
PHYSICAL / SENSORY DEMANDS :
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions.
While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach;
perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 40 pounds from location to location.
Last updated : 2024-04-24