Customer Service Desk Clerk - Grocery Store jobs in Arkansas

Sullivan's Grocery

Cook, Food Service  Clerk

Department:  Store

Job Status:   Full Time

FLSA Status:   Non-Exempt

Reports To:   Deli Manager

Amount of Travel Required:  None

Job Type:   Regular

Positions Supervised:  None

Work Schedule: Flexible Schedule

POSITION  SUMMARY

Prepare, cook and serve food in a grocery store kitchen/cafeteria location. Take food orders and serve customers.

Receive and disburse money. Ue electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate  checks.

ESSENTIAL FUNCTIONS

Reasonable  Accommodations  Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals  with disabilities to perform the essential  functions.

Essential  Functions Statement(s)

•Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

•Monitor food preparation methods, portion sizes, and garnish and presentation of food to ensure that food is prepared and presented in an acceptable  manner.

•Investigate and resolve complaints regarding food quality, service and   accommodations.

•Maintain food and equipment inventories, and keep inventory  records.

•Perform food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.

•Test cooked food by tasting and smelling it to ensure palatability and flavor   conformity.

•Count money.

POSITION  QUALIFICATIONS

Competency  Statement(s)

•Accuracy - Ability to perform work accurately and  thoroughly.

•Communication, Oral - Ability to communicate effectively with others using the spoken   word.

•Customer Oriented -    Ability to take care of the customers’ needs while following company procedures.

•Decision Making - Ability to make critical decisions while following company   procedures.

•Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

•Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.

•Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

•Organized - Possessing the trait of being organized or following a systematic method of performing a task.

•Detail Oriented - Ability to pay attention to the minute details of a project or task.

•Reliability - The trait of being dependable and  trustworthy.

•Safety Awareness - Ability to identify and correct conditions that affect employee   safety.

•Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

SKILLS  & ABILITIES

Education:Less than high school  education

Experience:1 plus years of experience in Food preparation, cooking and   serving.

Computer Skills: Certifications &

 

Licenses:

Other Requirements:

 

PHYSICAL  DEMANDS

N (Not Applicable)Activity is not applicable to this position.

O (Occasionally)Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)Position requires this activity more than 66% of the time (5.5 hrs/day)