Customer Segment Manager jobs in Wyoming, MI

The Sales Representative is accountable for developing and driving sales in a specific geographic territory. 

• Prospecting new business and making sales calls to existing accounts for the purpose of selling to customers in the Industrial and all of the Protective & Marine focus markets.
• Collect reliable customer/territory information and estimate individual customer potential.
• Develop a strategy to grow business with customers and identify items or product categories that require specific attention in support of this strategy.
• Develop weekly selling plan and conduct sales calls accordingly.
• Determine where customer is in the overall selling process and what steps are necessary to move the process along.
• Conduct product demos to support the selling process.
• Support customers' application requirements.
• Identify sources of sales leads and follow through on leads provided by store/facility personnel as appropriate.
• Manage customer complaints within lines of authority and manage process to resolution.

ADDITIONAL DIMENSIONS:

• Assist Store/Branch Manager in resolution of product supply problems.
• Conduct customer surveys.
• Other duties as assigned 

Basic Qualifications:

• Must be at least 18 years of age.
• Must have a valid state issued driver's license.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status.
• Must be able to retrieve material from shelves and floor stacks and carry up to 50 lbs.
• Must have a high school diploma or equivalent.                                                                                      

Minimum Qualifications

• 1-3 years business to business sales experience.
• Prefer experience as a Commercial Branch Manager or Sales Rep with proven successful sales performance in a large territory; or comparable non-SW industry Sales Rep experience.
• Ability to travel (occasionally overnight) as needed
• Ability to maintain a discipline in pre-call planning daily and monthly activity to ensure time is maximized and the territory SherPlan is being executed.
• Demonstrated knowledge in the Protective & Marine products, Industrial Flooring products, and application methods, market dynamics and trends in the coatings industry.
• Strong working knowledge of concrete surface preparation and application of floor coatings.
• Knowledge of and capable of using sales excellence methods in sales calls and time management.
• Ability to evaluate growth and improvement opportunities and establish a strategic direction taking into consideration resources, constraints, and organizational values.
• Experience and proven success in conducting outside sales calls on commercial and wholesale accounts to build new business and increase existing business.
• Excellent wholesale customer service skills, including problem solving and handling customer complaints within lines of authority and manage process to resolution.
• Demonstrated leadership qualities, including professional presence and exhibiting confidence with customers.
• Ability to perform the essential duties of the job with/without reasonable accommodation 

Preferred Qualifications:

• 3 years of business to business sales experience in the coatings industry.
• Demonstrated knowledge and proficiency of multiple corrosion prevention solutions 
• NACE or SSPC Certified or other industry certifications
• Excellent verbal and written communication skills required to effectively communicate and influence specifiers and asset owners.
• Strong demonstrated knowledge in Protective & Marine products, industrial preparation and application equipment.
• Bachelor’s degree in a technical/business field

PHYSICAL REQUIREMENTS:

• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to lift and carry up to 100 pounds.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.
• May work in areas where noise level is such that hearing protection is required.
• May work in areas where toxic, flammable, and hazardous materials are present.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings and/or seminars is required.
• Employee must be licensed and able to operate vehicle in accordance with state laws since a major portion of the job involves traveling from customer to customer. Must be able to physically demonstrate paint and associated products b utilizing various product delivery systems such as spray guns and other related equipment

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 25%

About the Company:
Sherwin-Williams