Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Grow the Segment through Share Expansion, NPIs, New Applications, Global Translations & Business Development. Development and execution of the segment's annual and long-term operating plans (Revenue, Volume, Margin, NPI Vitality).
Develop short-range and Long-range Strategy and Business Plan, ensuring that the segment has adequate visibility to market trends. Serves as a source of voice of the customer, marketing intelligence. Manage key external industry relationships that will allow the segment to position products optimally and develop new products.
Own the establishment and execution of direct selling account strategies, key account plans, demand plans, pricing, and channel strategy for the segment (e.g., distribution, agents). Ensure that internal personnel as well as channel partners are properly trained and motivated to succeed
Responsible for all aspects of People recruiting, people development, organizational evolution, and global succession planning for the Sales, Marketing & Application teams.
Partner with procurement to develop/drive a procurement strategy that results in strategic partnerships with key suppliers and cost-effective material costs and savings.
The following are required for the role
A strategic-minded business management professional with 15 years of business leadership experience on a regional and global level, with a solid track record of leading growth through innovation in the specialty chemical space.
Bachelor's degree in relevant area.
10 years of experience in the polyurethane industry/specialty chemicals.
10-15 years of commercial sales experience, preferably in the Polyurethane industry with a multinational company.
Experience in a sales management role with exposure to developed and emerging countries.
Strong background in people development: effective in hiring, coaching, training, motivating, and developing increased competency levels, performance, and innovation/change.
Experience in the creation and execution of annual and long-term plans that include market trend and share analysis and demonstrated profit growth and business expansion.
Marketing competencies and experience should include Strategic Marketing, Value Proposition Development, Market Segmentation, and New Product Launches.
High level of Business financial acumen - experience and understanding of P&L,cash flow, working capital, and return on capital employed.
Exceptional listening and communication skills - verbal, written, and formal presentations.
Strong interpersonal and executive presentation skills.
Travel 30-50%
The following are preferred for this role
Polyurethane Rigid Molded and Specialities experience.
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What We Offer:Base Pay Range: $189,000.00 - $277,200.00The actual salary offered is determined by factors including but not limited to education, experience, skill sets, and geography. Local geographic pay differentials may not be reflected in the above pay range and will be discussed with you by a member of the HR team when applicable.If you are interested in this position, we'd ask that you apply!#BePartoftheSolution
Additionally, this role is eligible for incentive or sales variable compensation payments. The amount of these incentives is based on the terms of the Company's incentive plans, the Company's financial performance, and/or individual employee job performance.
At Momentive, compensation is one part of your overall package. We offer a fantastic variety of total rewards and development programs to support your unique needs for overall well-being and personal career aspirations.
Flexible, hybrid or remote work schedules may be available based on role.
Health, dental & vision insurance, including critical illness coverage and optional orthodontia coverage.
Paid parental leave for the birth of a child; adoption and surrogacy reimbursement.
Short term disability with 100% base salary coverage.
Company funded counseling (EAP) and assistance finding care for children, parents, or pets.
25 days of Paid Time Off (PTO) plus paid holidays. Additional time off with years of service.
401k savings plan with 5% employer match plus additional contribution based on years of service.
Student debt pay-off program.
Professional development programs and courses.
Wellness programs and financial education.
Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.
Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.
To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.
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