Customer Segment Manager jobs in Lowell, MA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Service Technician, Compressor Technique - Lowell, MA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Lowell, MA FULL_TIME
  • Field Service Technician, Compressor Technique - Lowell, MA
    Functional area: Service
    Country: United States
    City: Lowell, MA
    Company name: Atlas Copco Compressors LLC
    Date of posting: Mar 20, 2024

    Passionate people create exceptional things

    Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

    Were everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

    Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

    Join us on our journey for a better tomorrow.

    The Role

    Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?

    We are looking for someone who loves to work autonomously in a diversity of companies. Do you enjoy travelling to different customers in your dedicated region? You can start your day from home and drive to the customer with a company vehicle..

    Do you get energy when you can learn new things? Our customers have a range of different types of compressors with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training academies, supported by experts who are also reflecting on what service will look like in the future.

    Do you have an affinity with working with machines, and, above all, are you eager to work and to be trained as a service technician?

    Then we would like to get to know you better and to see if you click, not only with our position as technician, but also with our own company values.

    Mission:

    Perform routine, preventative maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites and provide a complete solution to the customers industrial equipment maintenance needs.

    Responsiblities of a Service Technician:

    Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with manufacturer's recommendations (with regards to schedule and scope).

    Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.

    Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.

    Provide basic tools to accomplish job along with normal maintenance of tools and equipment.

    Display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.

    Must participate in a rotating on - call schedule and be able to work overtime on short notice.

    Serve as an ambassador for the company, promoting the Atlas Copco "Way". Learn and share knowledge, experiences and training with teammates to increase one's own knowledge and knowledge of others.

    Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.

    Work as a team sharing knowledge with colleagues and participate in on the job training of self and others as skills allow.

    Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.

    Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

    Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.


    Perform other duties as assigned.

    What you can expect from us?

    Choose your career with us!

    Drive your Career, Explore Opportunities, Realize your Passion . . .

    Attractive benefits Include:

    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    • Health insurance/ Dental insurance/ Vision insurance
    • Competitive Paid time off
    • Life & Disability insurance
    • $25 - $35 /hr. Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.

    Are we a good fit?

    Atlas Copco is a Swedish company. The Swedish human culture still runs through the veins of our 38,000 employees in more than 90 countries. It has a strong family feeling with a warm respect for every individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies daily. Moreover, our family work atmosphere gives you the flexibility to find an optimal balance between work and private life.

    What we expect of you?

    Experience:

    1-2 years of technical experience maintaining and repairing various types of mechanical and electrical equipment. Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics. Experience in HVAC a plus.

    Education:

    High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred. Knowledgeable of HVAC preferred.

    Skills:

    Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communications skills (oral and written). Must be fluent in English and have a valid driver's license.

    Employees will be subject to random drug testing.

    Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

    Travel:

    Available for a rotating schedule of on-call work on evenings, weekends and holidays.

    City
    Lowell, MA


    Recruiter
    joseph.coleman@atlascopco.com

    Diverse by nature and inclusive by choice
    Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 1 Day Ago

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Customer Success Manager - Enterprise
  • Similarweb
  • Burlington, MA FULL_TIME
  • At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers...
  • 19 Days Ago

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Customer Success Manager
  • Similarweb
  • Burlington, MA FULL_TIME
  • At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers...
  • 21 Days Ago

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Customer Service Manager
  • Applied Industrial Technologies
  • Wilmington, MA FULL_TIME
  • Customer service professionals-don't pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations. Join our t...
  • 14 Days Ago

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Customer Service-Self Storage Manager
  • Public Storage
  • Dracut, MA FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $17.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 8 Days Ago

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Customer Service Manager - Process Industries
  • Spirax-Sarco Ltd.
  • Wilmington, MA FULL_TIME
  • Customer Service Manager - Process IndustriesLocation: WM USA - 37 Upton Drive Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and moreWebsite: https://www.wmfts.com/en/Group: https:...
  • 10 Days Ago

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0 Customer Segment Manager jobs found in Lowell, MA area

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Senior Packaging Development Scientist II
  • H P Hood LLC
  • Wilmington, MA
  • Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an excitin...
  • 3/28/2024 12:00:00 AM

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SENIOR PACKAGING DEVELOPMENT SCIENTIST II
  • The Judge Group
  • Wilmington, MA
  • Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an excitin...
  • 3/28/2024 12:00:00 AM

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Demand Planner II
  • Thermo Fisher Scientific
  • Chelmsford, MA
  • Job Description DEMAND PLANNER II When you join us at Thermo Fisher Scientific, you'll be part of a smart, driven team t...
  • 3/28/2024 12:00:00 AM

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Field Service Technician I - Massachusetts
  • BAXTER
  • Bedford, MA
  • Vantive: A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standa...
  • 3/28/2024 12:00:00 AM

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Certified Pipe Welder
  • A/Z Corp
  • Andover, MA
  • Job Details Level Experienced Job Location Andover, MA - Andover, MA Position Type Full Time Education Level High School...
  • 3/27/2024 12:00:00 AM

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Director of Engineering, Shared Services
  • AeroVironment
  • Wilmington, MA
  • **Worker Type** Regular **Job Description** For over 50 years, AeroVironment has been a leader in advanced technologies ...
  • 3/27/2024 12:00:00 AM

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Associate Product Manager - Bioprocessing
  • Ecolab
  • Wilmington, MA
  • As the Assistant Product Manager will support marketing initiatives within Bioprocessing, supporting one or more product...
  • 3/27/2024 12:00:00 AM

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Director of Marketing
  • IWP
  • Andover, MA
  • Director of Marketing is responsible for establishing & implementing strategic and tactical communications designed to c...
  • 3/26/2024 12:00:00 AM

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$115,648 to $182,505
Lowell, Massachusetts area prices
were up 1.6% from a year ago

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