Customer Segment Manager jobs in Lawton, OK

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

E
Customer experience
  • Exchange
  • Fort Sill, OK FULL_TIME
  • Job Description

    As a Customer Experience Associate at Military Clothing, you’ll be responsible for helping our service members get the uniforms they need.

    You’ll need to have an attention to detail and be a quick learner. With your expert knowledge, customers will be able to shop with confidence- knowing that you will be able to assist with sizing, finding pins, and anything else they will need.

    You’ll remain up to date with any policy changes. Most importantly, you’ll keep customers coming back with a positive attitude.

    We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential / holiday pay, and a traditional pension and 401K plan to qualifying associates.

    So what can you expect as an Military Clothing associate at the Exchange?

    • Greet every customer with eye contact and smile in your authentic way
    • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
    • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
    • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

    We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are.

    We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

    Joining the Exchange means joining a team that is devoted to you!

    Job Qualifications

    • Able to learn and adapt to current technology needs
    • Able to think quickly on the spot to answer customer questions
    • Able to lift 20 pounds

    Additional Qualifications / Requirements :

    • Knowledge of military rank / insignias preferred
    • Willing to cross-train and work in other areas of the store, as needed
    • Must possess a welcoming and helpful attitude toward customers and other team members
    • Cash handling experience preferred
    • Excellent communication skills
    • Basic computer skills
    • Retail experience preferred

    Job Grade

    Job Tier

    Career Area

    Retail Operations

    Supervisor

    Who We Are

    The Army & Air Force Exchange Service, also known as the Exchange, is the retailer on US Army and Air Force installations worldwide.

    An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families.

    In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region.

    The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

    Our Focus

    We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

    Job Qualifications

    Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

    If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

    Additional Qualifications / Requirements

    Between 7 : 30am - 6 : 00pm

    15-30 hours a week

    Salary Minimum

    $15.00

    Salary Maximum

    $17.40

    Major Duties

    Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and / or line of sight, assesses their needs, suggests alternative options, and provides resolution.

    Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.

    Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.

    Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items.

    Will assist with determining minor alterations and submission of certification, as needed.

    Actively communicates / promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.

    Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions.

    Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.

    Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory.

    Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.

    Performs other duties as assigned.

    Job Type

    Hourly

    Number of Positions Remaining

    Job Expires

    31-Mar-2024

    Benefits Benefits

    Health & FSA

    RFTRPTINTTFTTPT Medical and Dental Insurance Flexible Spending Accounts Health Savings Account (HSA) Health Reimbursement Arrangement (HRA)

    Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day with no waiting period.

    For more information regarding medical plans offered, visit .

    The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents.

    We also offer a dependent care flexible spending account for qualifying day-care expenses.

    Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

    Disability & Life Insurance

    RFTRPTINTTFTTPT Short-Term and Long-Term Disability Basic Associate Life Insurance Supplemental Associate Life Insurance Personal Accident Insurance Dependent Life Insurance Long-Term Care

    We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period.

    Life insurance is available to associates, their spouse and dependents.

    Retirement

    RFTRPTINTTFTTPT Retirement (Pension) Plan Exchange 401(k) Plan

    The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road.

    We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

    The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates.

    Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

    RFT regular full time RPT regular part time INT intermittent TFT temporary full time TPT temporary part time

    Last updated : 2024-03-27

  • Just Posted

F
Customer experience
  • Five Below
  • Lawton, OK FULL_TIME
  • At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibili...
  • 3 Days Ago

L
Customer Service
  • Loyal Loans of Oklahoma LLC
  • Duncan, OK FULL_TIME
  • DescriptionCourtesy Loans is a regional finance company looking for positive, energetic, team players to join our company. The duties of the job include-customer service, collections, and loan underwr...
  • 10 Days Ago

O
Customer Service Representative
  • Oklahoma Department of Mental Health and Substance...
  • Lawton, OK FULL_TIME
  • About the Position: This position primary role is the answer the main phone line to the facility. The position is responsible for greeting customers and providing them with requested information or as...
  • 19 Days Ago

S
Customer Service Representative
  • Security Finance
  • Duncan, OK FULL_TIME
  • Job Overview Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job tra...
  • 19 Days Ago

S
Customer Service Representative
  • Security Finance
  • Lawton, OK FULL_TIME
  • Job Overview Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job tra...
  • 20 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Segment Manager jobs found in Lawton, OK area

D
Solutions Manager
  • DPRA Incorporated
  • Lawton, OK
  • Helping our clients achieve their goals starts with attracting and obtaining top talent! We look for highly innovative a...
  • 3/28/2024 12:00:00 AM

E
Maintenance Team Member
  • EASTERN SPORTS MANAGEMENT
  • Lawton, OK
  • Description Eastern Sports Management is currently accepting applications for Maintenance Team Member. The Maintenance T...
  • 3/28/2024 12:00:00 AM

H
Part-Time Weekend Breakfast Attendant
  • Holiday Inn Express Lawton
  • Lawton, OK
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/28/2024 12:00:00 AM

S
Travel Nurse RN - Orthopedics - $1,725 per week
  • Specialty Professional Services
  • Lawton, OK
  • Job Description Specialty Professional Services is seeking a travel nurse RN Orthopedics for a travel nursing job in Law...
  • 3/28/2024 12:00:00 AM

U
Travel LPN / LVN - Med Surg - $1,300 per week - Urgently Hiring
  • Uniti Med Long Term Care
  • Lawton, OK
  • Job Description Uniti Med Long Term Care is seeking a LPN / LVN Med Surg for a travel job in Lawton, Oklahoma. Job Descr...
  • 3/28/2024 12:00:00 AM

U
Truck Driver Company - 1-5mo EXP Required - Dedicated - Dry Van - $70k per year - U.S. Xpress
  • U.s. Xpress
  • Lawton, OK
  • CDL-A Dedicated & OTR Solo Drivers| Willing to Team | $70,000+ Year . CDL-A Dedicated & OTR Solo Truck Drivers Earn up t...
  • 3/28/2024 12:00:00 AM

H
Travel Respiratory Therapist - $1,613 per week
  • Host Healthcare
  • Lawton, OK
  • Job Description Host Healthcare is seeking a travel Respiratory Therapist for a travel job in Lawton, Oklahoma. Job Desc...
  • 3/28/2024 12:00:00 AM

A
Travel Echo Technologist - $2,306 per week
  • Anders Group
  • Lawton, OK
  • Job Description Anders Group is seeking a travel Echo Technologist for a travel job in Lawton, Oklahoma. Job Description...
  • 3/28/2024 12:00:00 AM

Lawton is the fifth largest city in Oklahoma, located at 34°36′16″N 98°23′45″W / 34.60444°N 98.39583°W / 34.60444; -98.39583 (34.604444 N, 98.395833 W). The city has a total area of 75.1 sq mi (195 km2), all land. Lawton is located approximately 84 mi (135 km) southwest of Oklahoma City. Other surrounding cities include Wichita Falls about 47 mi (76 km) to the south, Duncan about 33 mi (53 km) to the east, and Altus about 56 mi (90 km) to the west. Lawton lies in an area typical of the Great Plains, with prairie, few trees, and flat topography with gently rolling hills. The region north of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$90,216 to $142,370
Lawton, Oklahoma area prices
were up 1.2% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020