Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
SUMMARY:
Under limited supervision, the Industry Segment Specialist develops proposals and assesses customer needs in order to recommend appropriate products and services for his/her assigned segment of responsibility. May customize product in order to meet client requirements. Provides technical support to Motion branches as well as clients pre/post sale of the product and troubleshoots technical problems. Visits branches and clients in order to present/educate about technical products/services. Has working technical knowledge of all phases of the assigned industry.
JOB DUTIES:
EDUCATION & EXPERIENCE :
Typically requires a bachelor's degree in engineering or a related technical field and more than seven (7) years of related experience or the equivalent combination of education and experience.
KNOWLEDGE, SKILLS, ABILITIES:
PHYSICAL DEMANDS:
Requires the ability to walk, climb and work in the industry environments as needed.
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY:
BUDGET RESPONSIBILITY: Yes
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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