Customer Segment Manager jobs in Fitchburg, MA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Customer Segment Manager jobs

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Hudson, MA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotions and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities


    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:
    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 12 Days Ago
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Customer Experience Manager
  • Five Below Inc
  • Auburn, MA FULL_TIME
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilit...
  • 14 Days Ago
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Customer Service Manager
  • Vestis
  • Worcester, MA FULL_TIME
  • JOB SUMMARY A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR’S) in his/her service area work in accordance with Company safety guidelines in a p...
  • 17 Days Ago
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Customer Service Manager
  • Photofabrication Engineering Inc
  • Milford, MA FULL_TIME
  • Summary: The Customer Service Manager (CSM) will lead our inside sales team to ensure customer satisfaction and champion the continuous improvement of our sales operations. The CSM will be a trusted C...
  • 18 Days Ago
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Customer Success Manager
  • PrismHR
  • Hopkinton, MA FULL_TIME
  • The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ul...
  • 19 Days Ago
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Assistant Manager, Customer Operations
  • Old Navy
  • Leominster, MA FULL_TIME
  • About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make ...
  • 1 Month Ago
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0 Customer Segment Manager jobs found in Fitchburg, MA area

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Registered Nurse (RN) Med Surg Massachusetts
  • TLC Nursing
  • Gardner, MA
  • Job Description Job Description Profession: Registered Nurse (RN) Location: Gardner Massachusetts Specialty: Med Surg Un...
  • 4/23/2024 12:00:00 AM
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Registered Nurse, Watkins 2, Temporary, Flexible Shifts, 12 Weeks
  • heywood
  • Gardner, MA
  • Job Title: Registered Nurse, Watkins 2, Temporary, Flexible Shifts, 12 Weeks Location: Gardner, Massachusetts Posted Dat...
  • 4/23/2024 12:00:00 AM
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Registered Nurse, Watkins 1, 32 Hours, Nights, TEMPORARY
  • heywood
  • Gardner, MA
  • Job Title: Registered Nurse, Watkins 1, 32 Hours, Nights, TEMPORARY Location: Gardner, Massachusetts Posted Date: 03/18/...
  • 4/21/2024 12:00:00 AM
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Travel Surgical Technologist - $2,213 per week
  • TRS Healthcare
  • Gardner, MA
  • ARMStaffing is seeking a travel Surgical Technologist for a travel job in Gardner, Massachusetts. Job Description & Requ...
  • 4/21/2024 12:00:00 AM
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Travel Medical Technologist - $1,362 per week
  • Hiring Now!
  • Gardner, MA
  • ARMStaffing is seeking a travel Medical Technologist for a travel job in Gardner, Massachusetts. Job Description & Requi...
  • 4/21/2024 12:00:00 AM
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Gardner, MA - Registered Nurse (Med/Surg/Telemetry, Watkins I, Heywood Hospital)
  • Becker Health
  • Gardner, MA
  • Job Description: JOB SUMMARY The telemetry RN will provide competent and caring nursing skills while upholding the missi...
  • 4/20/2024 12:00:00 AM
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Business Development Manager (Municipal Water)
  • Veolia
  • Fitchburg, MA
  • Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full sp...
  • 4/19/2024 12:00:00 AM
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Travel Medical Technologist - $2,313 per week
  • Hiring Now!
  • Gardner, MA
  • ARMStaffing is seeking a travel Medical Technologist for a travel job in Gardner, Massachusetts. Job Description & Requi...
  • 4/19/2024 12:00:00 AM
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About Fitchburg, Massachusetts

Fitchburg is the third largest city in Worcester County, Massachusetts, United States. The population was 40,318 at the 2010 census. Fitchburg is home to Fitchburg State University as well as 17 public and private elementary and high schools. Fitchburg is located at 42°34′43″N 71°48′12″W / 42.57861°N 71.80333°W / 42.57861; -71.80333 (42.578689, −71.803383). According to the United States Census Bureau, the city has a total area of 28.1 square miles (73 km2), of which 27.8 square miles (72 km2) is land and 0.3 square miles (0.78 km2), or 1.07%, is water. The city is drained by the Nashua Riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$113,328 to $178,830
Fitchburg, Massachusetts area prices
were up 1.6% from a year ago
View detail

What does a Customer Segment Manager do?

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020