Customer Segment Manager jobs in Federal Way, WA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Customer Segment Manager jobs

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Federal Way, WA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities


    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:
    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 26 Days Ago
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Service Technician, Compressor Technique - Auburn, WA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Auburn, WA FULL_TIME
  • Service Technician, Compressor Technique - Auburn, WA Functional area: Service Country: United States City: Auburn, Washington Company name: Atlas Copco Compressors LLC Date of posting: Apr 5, 2024 Ou...
  • 1 Day Ago
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CUSTOMER SERVICE MANAGER (NE)
  • All Ways Caring HomeCare
  • TACOMA, WA FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 16 Days Ago
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Customer Success - Account Manager
  • AppleOne
  • Tacoma, WA FULL_TIME
  • We are the architects of professional futures, weaving together skills, aspirations for businesses. With a focus on innovation and customer satisfaction, we are committed to delivering exceptional res...
  • Just Posted
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Customer Service Manager
  • Wilcox Farms Inc.
  • Roy, WA FULL_TIME
  • Job Summary:The Customer Service Manager will be responsible for leading and managing the customer service team to ensure the overall success and satisfaction of our customers. You will play a strateg...
  • Just Posted
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Customer Service manager
  • Rairdon Auto Group
  • Auburn, WA OTHER
  • Job Details Job Location: Nissan of Auburn (NOA) - Auburn, WA Salary Range: Undisclosed DescriptionCUSTOMER SERVICE MANAGER (CSM) JOB DESCRIPTION: The CSM role is overseeing and managing the Customer ...
  • 1 Day Ago
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0 Customer Segment Manager jobs found in Federal Way, WA area

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Account Manager
  • Hozack, Inc.
  • Kent, WA
  • Company Description Hozack, Inc. is a Northwestern Manufacturer's Agent specializing in electrical construction products...
  • 4/26/2024 12:00:00 AM
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Business Group Leader, Industrial
  • Hermanson Company
  • Kent, WA
  • Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over...
  • 4/25/2024 12:00:00 AM
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Survey Instrument Person
  • Mackay Sposito
  • Auburn, WA
  • Job Description Job Description MacKay Sposito is seeking a Survey Instrument Person to join the team. As the Survey Ins...
  • 4/25/2024 12:00:00 AM
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Account Executive - Life Sciences
  • Hermanson Company
  • Kent, WA
  • Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over...
  • 4/25/2024 12:00:00 AM
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Part-Time Sales Assistant - Key Holder
  • Jigsaw Online
  • Kent, WA
  • **Description** At Andersen, Orange is how we describe a spirit that drives us to imagine whats possible. Our commitment...
  • 4/25/2024 12:00:00 AM
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Maintenance Supervisor
  • Thyssenkrupp Materials Na
  • Auburn, WA
  • CompanyWith around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distribu...
  • 4/24/2024 12:00:00 AM
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Survey CAD Technician
  • Mackay Sposito
  • Auburn, WA
  • Job Description Job Description MacKay Sposito is seeking a Survey CAD Technician to join our survey team in Federal Way...
  • 4/23/2024 12:00:00 AM
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Senior Project Manager - Life Sciences
  • Hermanson Company
  • Kent, WA
  • Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over...
  • 4/22/2024 12:00:00 AM
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About Federal Way, Washington

Federal Way is a city in King County, Washington, United States. It is a coastal city within the Seattle metropolitan area. The population was 95,171 at the 2015 American Community Survey. Federal Way is currently the 9th largest city in Washington State and the 5th largest in King County, according to the Census Bureau's 2015 population estimate. Federal Way is located at 47°18′47″N 122°20′21″W / 47.31306°N 122.33917°W / 47.31306; -122.33917 (47.312960, −122.339173). According to the United States Census Bureau, the city has a total area of 22.46 square miles (58.17 km2), of which, 22.26 s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$114,285 to $180,340
Federal Way, Washington area prices
were up 2.8% from a year ago
View detail

What does a Customer Segment Manager do?

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020