Customer Segment Manager jobs in Dothan, AL

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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FT Assistant Manager Customer Service
  • Food Lion
  • Blakely, GA FULL_TIME
  • Address: USA-GA-Blakely-12246 Columbia Street Suite F
    Store Code: Store 02805 FRONT END (7237085)

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

    PRIMARY PURPOSE

    Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

    DUTIES AND RESPONSIBILITIES

    • Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable
    • Hire, train, and develop associates to meet department needs
    • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports
    • Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture
    • Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs
    • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
    • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or
    exceed customers’ expectations
    • Control store expenses through proper ordering, care for supplies and equipment
    • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications
    • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
    • Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times
    • Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn’t stall the execution of delivering expected outcomes
    • Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions
    • Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses
    • Ensure proper control of all store funds and company assets
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Record and report all associate and customer accidents in accordance with established Food Lion procedures
    • Ensures compliance with local, state and federal regulations
    • Adheres to all company guidelines, policies and standard practices
    • Maintains security standards
    • Successfully complete Computer Based Training (CBT) and Training guide
    • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
    • Performs all other duties as assigned

    QUALIFICATIONS

    • A high school graduate or equivalent preferred
    • Ability to lead and manage a team
    • Strong understanding of store operations and merchandising techniques preferred
    • Excellent interpersonal, organizational, communication and customer service skills
    • Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
    • Ability and willingness to learn multiple tasks and technical requirements of the job
    • Ability to use technical information to solve problems
    • Must meet minimum age requirements to perform specific job functions
    • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
    • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

    PHYSICAL REQUIREMENTS

    • Ability to use computers, smart devices, and other communication systems required to perform job functions
    • Ability to use hand held computers for orders, mark downs, scan outs, and inventory
    • Stand 100% of the time, frequently walking short distances
    • Ability to push or pull up to 2000 pounds using a pallet jack or float
    • Perform repetitive hand and arm motions
    • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
    • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
    • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
    • Meet established volume activity standards for the position
    • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
    • Have sufficient visual ability to check invoices, dates, and other written documents



    Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

    Job Requisition: 276206_external_USA-GA-Blakely
  • 3 Days Ago

F
FT Manager Customer Service (H)
  • Food Lion
  • Blakely, GA FULL_TIME
  • Address: USA-GA-Blakely-12246 Columbia Street Suite F Store Code: Store 02805 Managers (1501529) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we se...
  • 3 Days Ago

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Customer Services Enterprise Account Manager
  • Pentana Solutions
  • Enterprise, AL FULL_TIME
  • An exciting opportunity now exists for a Customer Services Enterprise Account Manager to join our CSC Department. Reporting to the CSC Support Manager - Italy your primary focus will primarily be to d...
  • 4 Days Ago

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Customer Service
  • #PizzaHut36925
  • ELBA, AL FULL_TIME
  • FullTime Customer Service Vacancy working for #PizzaHut36925 at ELBA AL
  • 16 Days Ago

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Customer Service
  • #PizzaHut36922
  • HEADLAND, AL FULL_TIME
  • FullTime Customer Service Vacancy working for #PizzaHut36922 at HEADLAND AL
  • 17 Days Ago

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Customer Service
  • ALABAMA 203,,ELBA,AL
  • Elba, AL FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 6 Days Ago

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0 Customer Segment Manager jobs found in Dothan, AL area

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Registered Nurse (RN) - Med Surg/Telemetry (MS/T) job
  • Accountable Healthcare Staffing
  • Dothan, AL
  • Start Date: 5/6Shift: 7P-7ADuration: 13 weeksRequired Certs: BLS, NIHMust live 50 miles from the facility We can help yo...
  • 4/23/2024 12:00:00 AM

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Registered Nurse - Med Surg ($1700/wk)
  • Jackson Nurse Professionals
  • Dothan, AL
  • Jackson is adding to our Med/Surg team and needs Registered Nurses experienced at caring for adult patients with general...
  • 4/23/2024 12:00:00 AM

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Registered Nurse - Med Surg ($1700/wk)
  • Jackson Nurse Professionals
  • Dothan, AL
  • Jackson is adding to our Med/Surg team and needs Registered Nurses experienced at caring for adult patients with general...
  • 4/23/2024 12:00:00 AM

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Registered Nurse - MS/TELE ($1860/wk)
  • Jackson Nurse Professionals
  • Dothan, AL
  • Enjoy a new, rewarding position if you're a Registered Nurse with experience caring for patients in need of treatment fo...
  • 4/23/2024 12:00:00 AM

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Fire Service Technician V
  • Johnson Controls International
  • Dothan, AL
  • What you will do: Receive service calls from Service Resource Center, including a brief description of equipment/system ...
  • 4/23/2024 12:00:00 AM

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Financial Analyst
  • CAE USA
  • Dothan, AL
  • Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and...
  • 4/22/2024 12:00:00 AM

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Store Manager
  • Pet Supermarket
  • Dothan, AL
  • If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selecti...
  • 4/22/2024 12:00:00 AM

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KFC General Manager - Salary Non Exempt
  • KFC
  • Dothan, AL
  • This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means ...
  • 4/22/2024 12:00:00 AM

Dothan /ˈdoʊθən/ is a city in Dale, Henry, and Houston counties in the U.S. state of Alabama. It is the county seat of Houston County and the seventh largest city in Alabama, with a population of 65,496 at the 2010 census. It is near the state's southeastern corner, approximately 20 miles (32 km) west of the Georgia state line and 16 miles (26 km) north of Florida. It is named after the biblical city, the place where Joseph's brothers threw him into a cistern and sold him into slavery in Egypt. Dothan is the principal city of the Dothan, Alabama metropolitan area, which encompasses all of Gene...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$91,428 to $144,272
Dothan, Alabama area prices
were up 1.3% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020