Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Our Consumer & Community Banking communications team is seeking an experienced communications professional to lead, develop, and execute the field communications strategy for J.P. Morgan Private Client, a new business unit focused on the affluent client segment. This new unit was formed following the firm’s acquisition of First Republic and its employees. Your goal will be to keep employees connected, engaged, and informed, working collaboratively with the head of Sales Strategy, regional sales leads and the broader team as they look to bring this new offering to the market. Strong leadership, writing and organizational skills are critical for this position.
Job Summary
As a member of the Communications team reporting to the Head of Communications for the new business unit, you will take complex financial and regulatory issues and make them understandable for the average reader. You will also help organize and distribute information through our internal channels. The Communications team is at the center of every major issue for our business, and your role will be critical to ensure our employees have timely information on or close to real time. We're a highly motivated, fast-moving team that operates like a news organization. A positive outlook and creative ideas are encouraged.
The new business unit within CCB will focus on serving the affluent-client segment through deposits and residential mortgages, and referrals to other lines of businesses across the firm. The business is supported by heritage First Republic bankers and support teams who sit in offices and branches across the country and act as the key point of contact to the client.
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