Customer Segment Manager jobs in Cambridge, MA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Communications Manager - Affluent Segment, Consumer & Community Banking - Vice President
  • JPMC Candidate Experience page
  • Boston, MA FULL_TIME
  • Our Consumer & Community Banking communications team is seeking an experienced communications professional to lead, develop, and execute the field communications strategy for J.P. Morgan Private Client, a new business unit focused on the affluent client segment. This new unit was formed following the firm’s acquisition of First Republic and its employees. Your goal will be to keep employees connected, engaged, and informed, working collaboratively with the head of Sales Strategy, regional sales leads and the broader team as they look to bring this new offering to the market. Strong leadership, writing and organizational skills are critical for this position.

    Job Summary

    As a member of the Communications team reporting to the Head of Communications for the new business unit, you will take complex financial and regulatory issues and make them understandable for the average reader. You will also help organize and distribute information through our internal channels. The Communications team is at the center of every major issue for our business, and your role will be critical to ensure our employees have timely information on or close to real time. We're a highly motivated, fast-moving team that operates like a news organization. A positive outlook and creative ideas are encouraged.

    The new business unit within CCB will focus on serving the affluent-client segment through deposits and residential mortgages, and referrals to other lines of businesses across the firm. The business is supported by heritage First Republic bankers and support teams who sit in offices and branches across the country and act as the key point of contact to the client. 

     Job Responsibilities

    • Manage the communications needs for the head of Sales Strategy
    • Project manage and execute major communications initiatives
    • Oversee the field narrative, including writing, editing and delivery of field communications
    • Promote this new unit within the firm by finding opportunities to highlight its progress, including developing engaging multimedia content in the Intranet
    • Liaise with our business to create a consistent voice across materials
    • Use internal technology to track engagement of internal communications and offer advice on the best strategy for reaching employees
    • Prepare presentations and participate in meetings with senior business and client stakeholders to ensure project goals are met and manage stakeholder needs and expectations
    • Provide additional communications support, when needed, for other related projects including the First Republic integration 
    • Assist with and manage other content projects, as needed

    Required Qualifications, Capabilities, and Skills

    • 7-10 years of Communications experience
    • Superior writing skills with versatility in format, including technical writing, executive messaging and copy editing
    • Efficient in Microsoft Word, PowerPoint and Excel
    • Must be a quick study of complex or technical topics and be able to simplify those concepts into clear, precise writing
    • Self-motivated and comfortable working on tight deadlines
    • Ability to recognize tasks that need to be completed and willingness to take responsibility for them
    • Must be able to produce urgent/crisis communications on demand, and be able to work early mornings and evenings as needed
    • Ability to work both independently as well as collaboratively and effectively in a group setting and communicate effectively, both verbally and in writing
    • Bachelor’s degree required

     

    Preferred Qualifications, Capabilities, and Skills

    • Prior experience in financial services preferred
    • Ability to recognize and respond well to changing priorities

     

  • 1 Month Ago

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And anterior segment
  • HealthEcareers - Client
  • Cambridge, MA FULL_TIME
  • Cambridge Health Alliance (CHA) is an award winning, academic public healthcare system receiving national recognition for innovation and community excellence. Our system includes three hospital campus...
  • 20 Days Ago

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Growth Account Executive - Segment
  • Twilio
  • Boston, MA FULL_TIME
  • See yourself at Twilio Join the team as our next Growth Account Executive, on Twilio’s Segment Sales Team. Who we are & why we’re hiring Twilio powers real-time business communications and data soluti...
  • 18 Days Ago

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Director, Site Strategy and Development
  • 10000467 - Lead Project Manager
  • Waltham, MA FULL_TIME
  • Director, Site Strategy and DevelopmentLocation: Waltham, MAThis key role reports to the Head of Site Operations, Boston R&D and partners with the wider Leadership team to maximize the efficiency and ...
  • 17 Days Ago

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Photo Printer Installation Representative (FSR)
  • Customer Engineering Services (CES) -cesservice
  • Framingham, MA FULL_TIME
  • Join Our Team Today!! We are offering $500 sign on bonuses! CES is a professional field service company that installs and maintains technology-based products in the commercial and industrial printer m...
  • 10 Days Ago

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Financial Services Operations Representative I, II, III
  • DST Asset Manager Solutions, Inc.
  • Quincy, MA FULL_TIME
  • SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C ...
  • 1 Month Ago

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0 Customer Segment Manager jobs found in Cambridge, MA area

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Creative Writing Digital Marketer
  • FPA
  • Leominster, MA
  • Job Description Job Description Why join us? We create lasting change by inspiring people to shift their mindsets and be...
  • 3/29/2024 12:00:00 AM

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Customer Marketing Manager
  • Tulip Interfaces
  • Somerville, MA
  • Tulip , the leader in frontline operations, is helping companies around the world equip their workforce with connected a...
  • 3/29/2024 12:00:00 AM

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Senior Director Sales Alternative Specialty
  • Puma
  • Somerville, MA
  • YOUR MISSION Overview Establishes and drives strategic vision, to lead and manage future growth of the Alternative Speci...
  • 3/28/2024 12:00:00 AM

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Channel Sales Manager - US Sales Somerville, MA
  • RightHand Robotics, Inc.
  • Somerville, MA
  • **Channel Sales Manager - US** at RightHand Robotics Somerville, MA Were looking for a **Channel Manager** to join our S...
  • 3/28/2024 12:00:00 AM

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Group Sales Manager
  • The Charles Hotel
  • Cambridge, MA
  • Job Summary The Group Sales Manager is responsible for attainment of assigned goals tied to the overall performance of t...
  • 3/27/2024 12:00:00 AM

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Senior Marketing Manager
  • EF Education First
  • Cambridge, MA
  • EF Educational Tours (ET) and Explore America (EA), divisions of EF Education First, are seeking a driven, collaborative...
  • 3/27/2024 12:00:00 AM

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Senior Product Manager - MS Franchise
  • Biogen Idec
  • Cambridge, MA
  • Company DescriptionJob Description About This Role This position offers an extraordinary opportunity to innovate and evo...
  • 3/27/2024 12:00:00 AM

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Transient Sales Manager
  • Charles Hotel
  • Cambridge, MA
  • Job Summary: Join our team! The Charles Hotel, a luxury 4 diamond hotel located near Harvard Square in Cambridge, MA, is...
  • 3/26/2024 12:00:00 AM

Cambridge (/ˈkeɪmbrɪdʒ/ KAYM-brij) is a city in Middlesex County, Massachusetts, and part of the Boston metropolitan area. Situated directly north of Boston, across the Charles River, it was named in honor of the University of Cambridge in England, an important center of the Puritan theology embraced by the town's founders.:18 Harvard University and the Massachusetts Institute of Technology (MIT) are in Cambridge, as was Radcliffe College, a college for women until it merged with Harvard on October 1, 1999. According to the 2010 Census, the city's population was 105,162. As of July 2014[update...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$119,444 to $188,494
Cambridge, Massachusetts area prices
were up 2.5% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
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Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
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Everyone would want to be the platinum segment manager.
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