Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Would you embrace the opportunity to work for a forward-thinking and fast-growing company that genuinely believes in making a difference and are passionate about customer service excellence?
American Customer Care (ACC) is seeking passionate and dynamic team players to become part of our amazing family. ACC is a leading provider of outsourced contact center services to some of the most exciting and well-known brands in the market today.
We have immediate openings for Full-Time Inbound Customer Service Representatives (CSR) for a variety of positions and shifts.
Our CSR’s handle many types of inbound customer service inquiries including phone calls, emails, and live chats.
Starting pay is $12 - $13 per hour based on experience. We are a drug-free and equal opportunity employer.
Job Description
Last updated : 2024-04-23