Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job description
POSITION: CUSTOMER SUPPORT MANAGER (Maintenance)
REPORTS TO: ASSISTANT PORTFOLIO MANAGER and/or PORTFOLIO MANAGER
SUMMARY:
Under the direction of your supervisor, this position is accountable for the coordinating of routine maintenance tasks in the portfolio by supervising a team of Customer Support Specialists whose job it is to provide excellent customer service to residents.
PRIMARY RESPONSIBILITIES:
Supervise a team of Customer Support Specialists responsible for the following:
QUALIFICATIONS:
CORE COMPETENCIES:
In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
EDUCATION AND/OR TRAINING:
Job Type: Full-time
Salary: $23.00-$25.00 per hour
Benefits:
Schedule:
Work Location: In person.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
Schedule:
Education:
Ability to Relocate:
Work Location: In person
Clear All
0 Customer Segment Manager jobs found in Bellingham, WA area