Customer Segment Manager jobs in Auburn, WA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Federal Way, WA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 17 Days Ago

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CUSTOMER SERVICE MANAGER (NE)
  • All Ways Caring HomeCare
  • TACOMA, WA FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 6 Days Ago

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Customer Success Manager
  • FIS Global
  • Seattle, WA OTHER,FULL_TIME
  • Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%Job DescriptionFounded in 2019, ...
  • 8 Days Ago

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Manager, Customer Experience
  • Sysco
  • Kent, WA FULL_TIME
  • Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:98032Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Per...
  • 2 Days Ago

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Customer Services Division Manager
  • City of Tacoma
  • Tacoma, WA OTHER
  • About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams spec...
  • 3 Days Ago

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Insurance Customer Service Manager
  • FIREFIGHTER INSURANCE SERVICES
  • Auburn, WA FULL_TIME
  • This is a remote position. Candidates must reside in the state of Arizona, Nevada, Texas or Washington. Firefighter Insurance Services has deep roots in the fire industry. We were founded by a 3rd gen...
  • 20 Days Ago

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0 Customer Segment Manager jobs found in Auburn, WA area

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Business Group Leader, Industrial
  • Hermanson Company
  • Kent, WA
  • Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over...
  • 4/16/2024 12:00:00 AM

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Commercial Sales Manager
  • ADT Security Services, Inc
  • Renton, WA
  • Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the dif...
  • 4/16/2024 12:00:00 AM

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Machinist
  • Pexco
  • Tacoma, WA
  • Full job description Interpret blueprints, drawings, and work orders to determine machining requirements, tolerances, an...
  • 4/15/2024 12:00:00 AM

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Civil Engineering Project Manager - Land Development
  • Mackay Sposito
  • Federal Way, WA
  • We are seeking a Project Manager to join our Land Development team. We are working on some fantastic projects and have m...
  • 4/14/2024 12:00:00 AM

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Supervisory Internal Revenue Agent (12 month roster) AMENDED
  • Department Of The Treasury
  • Tacoma, WA
  • Duties WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at:...
  • 4/14/2024 12:00:00 AM

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Senior Financial Analyst/ Project Manager
  • Swire Shipping
  • Puyallup, WA
  • About Us For more than 150 years, Swire Shipping has helped customers worldwide achieve shipping and supply chain effici...
  • 4/13/2024 12:00:00 AM

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Senior Project Manager - Life Sciences
  • Hermanson Company
  • Kent, WA
  • Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over...
  • 4/12/2024 12:00:00 AM

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Stockroom Associate / Delivery Driver
  • Applied Industrial Technologies, Inc.
  • Renton, WA
  • ** Stockroom Associate / Delivery Driver** Location: Renton, WA, US, 98057 Company: 1100-Applied Industrial Technologies...
  • 4/12/2024 12:00:00 AM

Auburn is a city in King County, with a small portion in Pierce County, Washington, United States. The population was 70,180 at the 2010 United States Census. Auburn is a suburb in the Seattle metropolitan area, currently ranked the fifteenth largest city in the state of Washington. Auburn is bordered by the cities of Federal Way, Pacific, and Algona to the west, Sumner to the south, Kent to the north, and unincorporated King County to the east. The Muckleshoot Indian Reservation is in or near the southern city limits. Auburn is located at 47°18′8″N 122°12′53″W / 47.30222°N 122.21472°W / 47...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$114,285 to $180,340
Auburn, Washington area prices
were up 2.8% from a year ago

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