Customer Segment Manager jobs in Attleboro, MA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Outbound Customer Care Advocate
  • Customer Service Providers
  • Warwick, RI FULL_TIME
  • In this role the candidate will initiate a callout to potential accountholders that are eligible for a Total Control Account (TCA). TCA's are financial accounts, that are similar to checking/saving accounts, and are interest bearing. Those that are eligible to receive a TCA are a recipient of a lump sum payout with our client, which could be from Life Insurance Policy or Retirement account. Customers have often recently lost someone close to them, a level of empathy is needed while maintaining an upbeat delivery. Associates must rely on instructions and pre-established guidelines to perform the functions of the job. Below are some common topics associates can expect to discuss with our potential customers:

    Responsibilities :

    • Clearly educate the caller on the benefits of a Total control Account and answer any questions or address any concerns the accountholder may have
    • Explain option available to access their funds
    • Offer to order a Visa Debit Card for the account

    Required Skills :

    • Live within 50 miles of our Warwick, RI office
    • Ability to work from home which includes high speed internet (500-650 kbps) and a quiet place to work that is secure. (Hotspots and use of Wifi are not allowed – high internet speed is required)
    • Able to use video during interview, coaching, and virtual training.
    • An ability to work during the hours of operation of Monday-Friday 8:30am – 5:00pm EST. These are both the training and work hours.
    • No time off planned during training.
    • Candidate needs to be organized, upbeat, empathetic, and exhibit active listening skills.
    • Requires a high school diploma or equivalent is required. 1-3 years of experience in the field or in a customer service role is preferred. Work under immediate supervision reporting to an immediate supervisor.

    Job Type: Full-time

    Salary: $19.00 - $20.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • Morning shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Work Location: In person

  • 2 Days Ago

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Customer service manager
  • Teknor Apex Company
  • Pawtucket, RI FULL_TIME
  • Customer Service Manager Job Category : Customer Service Requisition Number : CUSTO01467 Showing 1 location Rhode Island Teknor Apex RI Location 505 Central Ave. Pawtucket, RI 02861, USA Rhode Island ...
  • 19 Days Ago

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Customer Support Manager
  • Wonder Works Construction Corp.
  • Providence, RI FULL_TIME
  • Company DescriptionWonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987....
  • Just Posted

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Manager, Customer Success
  • Humana
  • Newport, RI FULL_TIME
  • Become a part of our caring community and help us put health first The Manager, Customer Success is responsible for member retention through active engagement with high-risk members.The Manager, Custo...
  • Just Posted

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Customer Service Manager
  • Pinnacle Group
  • Providence, RI CONTRACTOR
  • Position: Business Account Specialist (Customer Service)Location: Providence, RI (Hybrid)Contract Duration: 12 Months contractClient is looking for a customer-facing professional who will own and mana...
  • 2 Days Ago

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Customer Service Manager
  • Ennovi Advanced Mobility Solutions Inc
  • Rumford, RI FULL_TIME
  • About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. ...
  • 2 Days Ago

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0 Customer Segment Manager jobs found in Attleboro, MA area

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Performance Marketing Manager
  • Collette
  • Pawtucket, RI
  • Collette is seeking a Performance Marketing Manager to join our Marketing Team. This is a hybrid role based at headquart...
  • 3/27/2024 12:00:00 AM

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Global Product Management Director
  • Teknor Apex Company
  • Pawtucket, RI
  • Global Product Management Director Teknor Apex is a sought-after global provider of compounding solutions, our unbridled...
  • 3/27/2024 12:00:00 AM

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06067 Assistant Store Manager
  • Sally Beauty Holdings
  • Seekonk, MA
  • Job Description Cosmo Prof Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, de...
  • 3/27/2024 12:00:00 AM

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Part Time Stock Associate - BOSS Outlet, Wrentham
  • Hugo Boss
  • Wrentham, MA
  • HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldw...
  • 3/26/2024 12:00:00 AM

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Email Marketing Specialist
  • Collette
  • Pawtucket, RI
  • Collette is looking for an Email Marketing Specialist to join our Marketing Team. This is a hybrid role based at our hea...
  • 3/25/2024 12:00:00 AM

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Careerbuilder
  • Providence, RI
  • Broadridge Financial Solutions Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote) Providence , Rh...
  • 3/25/2024 12:00:00 AM

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Associate Director, Publishing (USA-Remote)
  • Careerbuilder
  • Providence, RI
  • Wolters Kluwer Associate Director, Publishing (USA-Remote) Providence , Rhode Island Apply Now The Associate Director is...
  • 3/25/2024 12:00:00 AM

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Sales Associate/Customer Service
  • Cygnus Management Group Inc
  • Providence, RI
  • Job Description Job Description Sales Associate/Customer Service Cygnus Management Group has several openings for a Sale...
  • 3/24/2024 12:00:00 AM

Attleboro is a city in Bristol County, Massachusetts, United States. It was once known as "The Jewelry Capital of the World" for its many jewelry manufacturers. According to the 2010 census, Attleboro had a population of 43,593 in 2010. Attleboro is located about 10 miles (16 km) west of Taunton, the same distance to Providence, 18 miles (29 km) northwest of Fall River, and 39 miles (63 km) south of Boston. Attleboro is located at 41°56′N 71°18′W / 41.933°N 71.300°W / 41.933; -71.300 (41.933, −71.3) and has a total area of 27.8 square miles (72.0 km2), of which 26.8 square miles (69.4 km2) ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$111,629 to $176,163
Attleboro, Massachusetts area prices
were up 1.6% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020