Customer Retention Supervisor jobs in Norfolk, NE
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
- Arona Home Essentials
-
Norfolk, NE
FULL_TIME
-
Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a Customer Retention Manager.
You will have access to a comprehensive benefits package that includes:
- Paid time off including vacation days, personal days and holidays
- Unlimited Bonus & Commission opportunities paid monthly
- Company paid Life Insurance and Long-Term Disability Insurance
- Medical, Dental, Vision, Life Insurance and Short-Term Disability
- 401(k) with a company match
- Ongoing training and development
Responsibilities:
- Immediate contact of all customers who have not renewed their lease agreement(s)
- Maintain updated accurate customer information
- Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager’s absence
- Monitor customer payment history and habits and make recommendations to support the customer to ownership
- Collect money and obtain customer signatures on lease agreements
- Other tasks as assigned by management
- Strong leadership skills
- Good communication and interpersonal skills
- Professional appearance
- History of results
- Aptitude to learn proper collection procedures
- Effective organization skills
- Must be 21 years of age or older
- Position routinely requires lifting, loading and “dollying” merchandise of 50 pounds or more
- Bi-Lingual a plus!!
Requirements:
Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy. Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials is an Equal Opportunity Employer.
- 30 Days Ago
- Morton Buildings, Inc.
-
Winnebago, NE
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for more than 110 y...
- 3 Days Ago
- Morton Buildings, Inc.
-
Hornick, IA
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for more than 110 y...
- 6 Days Ago
- Morton Buildings, Inc.
-
Winside, NE
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and h...
- 8 Days Ago
- Morton Buildings, Inc.
-
Spencer, IA
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and h...
- 11 Days Ago
- Morton Buildings, Inc.
-
Primghar, IA
FULL_TIME
- Morton Buildings is looking to expand our construction crews and employee owners! Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for 120 years and h...
- 12 Days Ago
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0 Customer Retention Supervisor jobs found in Norfolk, NE area
- Wayne State College
-
Wayne, NE
- Nature of Work (Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security. Insta...
- 4/25/2024 12:00:00 AM
- Wayne State College
-
Wayne, NE
- Nature of Work (Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security. Insta...
- 4/25/2024 12:00:00 AM
- Wayne State College
-
Wayne, NE
- Nature of Work (Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security. Insta...
- 4/25/2024 12:00:00 AM
- Farm Credit Council
-
Norfolk, NE
- Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships th...
- 4/22/2024 12:00:00 AM
- Faith Regional Health Services
-
Norfolk, NE
- Work Status Details: Part Time Benefit Eligible | 48.00 Hours Every Two Weeks Exempt from Overtime: Non-Exempt Shift Det...
- 4/21/2024 12:00:00 AM
About Norfolk, Nebraska
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