Customer Retention Supervisor jobs in Hastings, NE

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Retention Manager
  • Arona Home Essentials
  • Omaha, NE FULL_TIME
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy.  We are built on a foundation of excellence, customer focus, quality products and services.  We operate over 56 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, Pennsylvania, New York, and Puerto Rico.  We are currently looking to hire a Customer Retention Manager.

    You will have access to a comprehensive benefits package that includes:

    • Paid time off including vacation days, personal days and holidays
    • Unlimited Bonus & Commission opportunities paid monthly
    • Company paid Life Insurance and Long-Term Disability Insurance
    • Medical, Dental, Vision, Life Insurance and Short-Term Disability
    • 401(k) with a company match
    • Ongoing training and development

     Responsibilities:

    • Immediate contact of all customers who have not renewed their lease agreement(s)
    • Maintain updated accurate customer information
    • Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager’s absence
    • Monitor customer payment history and habits and make recommendations to support the customer to ownership
    • Collect money and obtain customer signatures on lease agreements
    • Other tasks as assigned by management
    • Strong leadership skills
    • Good communication and interpersonal skills
    • Professional appearance
    • History of results
    • Aptitude to learn proper collection procedures
    • Effective organization skills
    • Must be 21 years of age or older
    • Position routinely requires lifting, loading and “dollying” merchandise of 50 pounds or more
    • Bi-Lingual a plus!!

    Requirements:

    Customer Retention Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy.  Customer Retention Managers must pass a pre-employment drug screening and criminal background investigation. 

    EEOC Statement

    Arona Home Essentials is an Equal Opportunity Employer. 

  • 2 Days Ago

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Customer Retention Manager - BILINGUAL
  • Arona Home Essentials
  • Lincoln, NE FULL_TIME
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and service...
  • 2 Days Ago

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Customer service supervisor
  • Kohl's
  • Lincoln, NE FULL_TIME
  • About the Role In this role you will provide direction and supervise associates to support a sales driving culture while focusing on creating a consistent customer experience. You will engage and conn...
  • 22 Days Ago

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Customer Service Associate Supervisor
  • Heartland Bank
  • Fairbury, NE FULL_TIME
  • Are you experienced in retail banking and looking for an opportunity for professional growth? Do you enjoy leading, coaching and developing others so they can excel? Do you go the extra mile for your ...
  • 7 Days Ago

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Customer Service - Activity & Building Supervisor
  • YMCA of Lincoln, NE
  • Lincoln, NE PART_TIME
  • MAKE A LASTING DIFFERENCE The YMCA offers tremendous opportunities to make a difference and that difference can start with you! Activity and Building Supervisors elevate the YMCA member experience by ...
  • 15 Days Ago

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RN Nurse Manager - Day Shift - Retention Bonus
  • Tabitha
  • Lincoln, NE OTHER
  • Overview $15,000 Retention Bonus TABITHA’S PURPOSE: We empower people to live joyfully, age gratefully. Responsibilities POSITION SUMMARY: Each Nurse Manager assures optimum care is provided to Tabith...
  • 19 Days Ago

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0 Customer Retention Supervisor jobs found in Hastings, NE area

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HIDES SUPERVISOR B SHIFT
  • The Judge Group
  • Grand Island, NE
  • Meet and exceed production goals set forth by plant management Supervise production employees Monitor and ensure proper ...
  • 3/28/2024 12:00:00 AM

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FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Hastings, NE
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Hastings, NE
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Hastings, NE
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Hastings, NE
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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Onsite Customer Service Person - Hastings
  • Alsco NZ
  • Hastings, NE
  • **Onsite Customer Service Person - Hastings** Napier, New Zealand Reference: 5682644 * **Essential service provider** * ...
  • 3/28/2024 12:00:00 AM

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Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Hastings, NE
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/27/2024 12:00:00 AM

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Underground Construction Superintendent
  • Telcom Construction, LLC
  • Grand Island, NE
  • Overview: This position will oversee productivity and quality of work on daily operations and projects of multiple crews...
  • 3/26/2024 12:00:00 AM

Hastings is a city and county seat of Adams County, Nebraska, United States. The population was 24,907 at the 2010 census. It is known as the town where Kool-Aid was invented by Edwin Perkins in 1927, and celebrates that event with the Kool-Aid Days festival every August. Hastings is also known for Fisher Fountain, and during World War II operated the largest Naval Ammunition Depot in the United States. It was chosen because of it centralized location from North to South and East and West in the country. This made it quicker to send ammunition by train to wherever needed. According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$54,871 to $78,778
Hastings, Nebraska area prices
were up 0.8% from a year ago

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Customer Retention Supervisor in Carson City, NV
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