Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service
to our WORLD CLASS International Airlines at MAUI (OGG) Airport.
We are hiring...
Airline Customer Service Representative
New hire start at $20/hr. New hire with min 1 yr qualified experience or existing/returning staff with a min 1 yr service start at $21/hr.
Includes: Retention Bonus paid at the end of the perk season $3,000*
Job Duties
Skills
Environmental Conditions:
*Bonus Pay is subject to Taxes