Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recruiting and Retention Specialist
WANT TO MAKE AN IMPACT ON PEOPLE'S LIVES? WANT TO ENJOY YOUR JOB? We offer affordable benefits and great people!
Retention & Recruitment Specialist is a position creates that positive employee engagement by recruiting the right candidate and improve relationships between employees and leaders. This position will lead the recruiting and retention support to assigned regions under the direction of the Director of Human Resources. The Recruit & Retention Specialist (R&R) builds relationships in the community to attract the right individuals that meet the quality and staffing levels in each region through sourcing, screening and facilitating full-cycle recruitment. This position will work with County Managers and Regional Program Managers to education and train in the employee experience which will impact the consumer and services. The company goal is to ensure the client feels supported to attain self-direction, inclusion, personal fulfillment and productivity in all life areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EDUCATION AND/OR EXPERIENCE
Prefer one to two years of related experience and/or training. Minimum education high school diploma but prefer two (2) years’ experience in Human Resources and/or Recruiting
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0 Customer Retention Supervisor jobs found in Bloomington, IN area