Customer Retention Representative jobs in Pennsylvania

**HYBRID/REMOTE OUTBOUND TELEPHONE REPRESENTATIVE POSITION**

• Hiring in ALTOONA, PA

*PAID TRAINING-EQUIPMENT PROVIDED*

Who we are:
American Customer Care (ACC) is seeking to hire individuals who have a passion for helping people. Re-imagine the meaning of work life, teamwork and service when you become a part of our Contact Center team. We believe the key to our success is the exceptional people, exceptional tools, exceptional training, and most importantly, exceptional expectations that we require to serve our clients well. We are redefining customer service. Thats why we hand pick the best to deliver a new level of service leading to amazing experiences.

Our Telephone Representatives contact business professionals throughout the U.S. to conduct marketing research surveys. We do not sell anything.

You must be able to work in our Altoona office for our Training/Nesting Period. This is a two-week period. Once that is complete, this position is completely remote. Our office is located at 201 Cayuga Avenue Altoona, PA 16602.

If you are interested in joining a casual, fast paced, work environment and learning more about these job opportunities apply today! Starting pay for this position is $12/hour. Great Part Time and Full Time shifts - all Monday through Friday. You can also receive production and attendance bonuses that are up to an extra $2.50/hour!

WHY US?

• We inspire and develop employees to be their best

• We create experiences that inspire and make a difference

Home Environment and Workspace:

• Dedicated home office workspace, preferably a separate room with its own door

• Adequate space to set up the workstation

• Ability to hardwire internet, plug directly into your router

• Agents are responsible for maintaining the workspace in a safe condition

• Personal disruptions are not allowed during scheduled hours and should not be audible in background noise.

• You are scheduled on the phone throughout the entirety of your shift. It’s essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.