Customer Retention Representative jobs in New Orleans, LA

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

C
Customer Retention Specialist
  • Chabert Insurance- The Ehrhardt Agency
  • Mandeville, LA FULL_TIME
  • Qualifications

    Experience:

    Insurance, 1 year (Preferred)

    Customer Service, 1 year (Preferred)

    License:

    Louisiana Property and Casualty Producer (Required)

    Full Job Description

    Job Description:

    As a customer service representative with Chabert Insurance, you will be the forefront of the customer experience. You will have daily activities that need to be completed concerning reshoping current customers and securing multiple lines of insurance for each household. This position will be based off Customer Retention, but ultimately customer satisfaction. Being able to communicate calmly, respectfully, and intelligently will be a staple for the position.

    Responsibilities:

    Manage accounts/underwriting

    Answer incoming calls

    Log new business

    Maintain Customer retention

    Process policy requests

    Cultivate strong relationships with our customers to maintain a high level of client retention

    Reshop policy renewals

    Prospect and generate new leads through leads and referral sources

    Maintain knowledge of new products

    Job Qualifications:

    High school diploma required, College degree preferred

    Excellent verbal and written communication/interpersonal skills

    Possess a genuine willingness to learn, be intuitive and resourceful

    Confident self-starter who works well independently

    Goal Oriented

    Attention to detail

    Sales Experience preferred

    Benefits:

    Commission Pay

    Paid Time Off

    Hands on training

    Licensing Requirements:

    Current Property & Casualty Insurance License

    Schedule:

    Monday- Friday 9 AM- 5PM

    Job Type: Full-time

    Work Remotely:

    No

    Work Location: One location Mandeville, LA

    Job Type: Full-time

    Pay: $40,000.00 - $60,000.00 per year

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to commute/relocate:

    • Mandeville, LA 70471: Reliably commute or planning to relocate before starting work (Preferred)

    Education:

    • High school or equivalent (Preferred)

    Work Location: In person

  • 5 Days Ago

C
Customer Retention Specialist
  • Chabert Insurance- The Ehrhardt Agency
  • Metairie, LA FULL_TIME
  • Qualifications Experience: Insurance, 1 year (Preferred) Customer Service, 1 year (Preferred) License: Louisiana Property and Casualty Producer (Required) Full Job Description Job Description: As a cu...
  • 6 Days Ago

C
Production print executive URGENT HIRING!
  • Customer service floater
  • Kenner, LA FULL_TIME
  • We're looking for a PRODUCTION PRINT EXECUTIVE in SOUTHERN LA!Be part of one of the most important Technology Solutions brand in the U.S!$90K a year COMMISSIONS!Responsibilities:Selling large format e...
  • 9 Days Ago

K
Customer Service Representative
  • Keynote Business Solutions
  • Slidell, LA FULL_TIME,PART_TIME
  • Job Overview:We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional se...
  • 9 Days Ago

A
Customer Service Representative
  • Automation Personnel Services
  • Orleans, LA CONTRACTOR
  • Customer Service RepresentativeAutomation Personnel Services is looking for a hard-working CSR for a company based in Baton Rouge, La. In this role, you will primarily be responsible for addressing th...
  • 9 Days Ago

U
Customer service representative
  • U-Haul
  • Metairie, LA FULL_TIME
  • Location : 3800 N Causeway Blvd, Metairie, Louisiana 70002 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the posit...
  • 11 Days Ago

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0 Customer Retention Representative jobs found in New Orleans, LA area

D
Tax Examining Technician (Technical Services Support Technician) (12 Month Roster)
  • Department Of The Treasury
  • New Orleans, LA
  • Duties WHAT IS THE SBSE (Small Business Self Employed)DIVISION? A description of the business units can be found at: htt...
  • 4/19/2024 12:00:00 AM

A
Curator of Life Support
  • Audubon Nature Institute Inc
  • New Orleans, LA
  • Position Title: Curator of Life Support and Water Quality Department: Husbandry Reports To: Senior Curator of Live Exhib...
  • 4/19/2024 12:00:00 AM

K
Vice President of Wholesale
  • KREWE
  • New Orleans, LA
  • KREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown....
  • 4/19/2024 12:00:00 AM

R
Customer Care Specialist - Service Business Development
  • Rossdowningbuickgmc
  • Hammond, LA
  • **Ross Downing Auto Group** **Service BDC Customer Care Representative** Job Description: Ross Downing is seeking a depe...
  • 4/17/2024 12:00:00 AM

B
Automotive Service Manager
  • Bridgestone America, Inc.
  • Chalmette, LA
  • **Automotive Service Manager** Employee: Regular : Full time Location: Chalmette , LA Team: Retail : 2022_06429 Zip Code...
  • 4/17/2024 12:00:00 AM

S
Sales Representative - New Orleans Surgical Technologies
  • Strykermeded
  • New Orleans, LA
  • **Sales Representative New Orleans Surgical Technologies** **New Orleans, LA, US** **COVID-19 vaccination requirements**...
  • 4/17/2024 12:00:00 AM

I
Sales Representative - Remote
  • InsuraTec Services Group
  • New Orleans, LA
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/15/2024 12:00:00 AM

T
HOST CASINO
  • Treasure Chest Casino, LLC.
  • New Orleans, LA
  • HOST CASINO * Job ID: 21702 * Position Type: Full-Time Regular * Department: B CONNECTED MARKETING - 125 - TCPHOCA00 * P...
  • 4/15/2024 12:00:00 AM

New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States. New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$33,400 to $43,181
New Orleans, Louisiana area prices
were up 1.2% from a year ago

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The Customer Retention Representative is part of a supportive, service-oriented team that.
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The specific duties of customer service representatives vary by industry.
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Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019