Customer Retention Representative jobs in Maryland

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Front End Developer - TS/SCI
  • Customer Value Partners
  • Suitland, MD FULL_TIME
  • CVP seeks a Front-End Developer & Designer to join our team working at a secure Government facility at the Suitland Federal Center in Maryland. We provide mission-critical support updating and maintaining classified and unclassified websites. The successful candidate will be responsible for developing front end solution utilizing HTML, CSS and jQuery. The ideal applicant will be responsible for creating innovative solutions to web design issues of the customer. This is an excellent career opportunity to engage in creative work environment.

    Responsibilities:

    • Gather & document requirements for existing dynamic websites
    • Design, develop and test front-end SharePoint and HTML websites on classified and unclassified domains creating compatible appearance, layout, and features of existing or preceding websites. Perform modifications as needed.
    • Design, build, and maintain efficient, reusable, and reliable front-end code.
    • Identify UI problems and bugs and devise elegant solutions.
    • Understand the user journey and keeping an open mind for ways to improve UX.
    • Make strategic technical decisions related to new products and functionalities.
    • Help maintain code quality.
    • Manage website content to include produce product layouts in Microsoft (MS) Word
    • Support digital product dissemination across the client agency.
    • Provide MS SharePoint (SP) administration.

    Qualifications:

    • Bachelors or master’s degree in computer science or related field (website design e.g.,) from an accredited college or university, 5 years experience can be substituted for a college degree
    • TS/SCI clearance
    • Must have 1-3 years of front-end web development experience
    • Ability to create SharePoint out of the box forms, custom lists, libraries, (client-side rendering custom code) and to edit master pages.
    • Experience using Adobe Creative Suite, Adobe Dreamweaver, Acrobat Pro - Custom Forms, Microsoft 365 Office Suite and SharePoint Services.
    • Proficiency in XML, HTML5, CSS3, JavaScript es5 or 6 is a must with a deep knowledge of web fundamentals
    • Knowledge of JSON, jQuery & jQuery plugins, extensions, Bootstrap 3, and validation tools for customer web forms.
    • Experience with JavaScript frameworks including modern front-end libraries (e.g. Vue)
    • Ability to develop workflows in MS Power Automate, Apps, and Power BI.
    • Must have experience with responsive designs.
    • Must have a solid grasp of development and testing methodologies, object-oriented programming, and automated software testing.
    • Must have experience developing within a web framework e.g. Ruby on Rails, Angular, Django, Spring etc.
    • A constant desire to grow, learn, and explore new things
    • Attention to detail
    • Must have at least one (1) year of experience handling US classified documents between classified network domains.
  • 7 Days Ago

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Front-End Developer
  • Customer Value Partners, Inc
  • Suitland, MD FULL_TIME
  • Overview CVP seeks a Front-End Developer & Designer to join our team working at a secure Government facility at the Suitland Federal Center in Maryland. We provide mission-critical support updating an...
  • 22 Days Ago

C
Senior Graphic Designer
  • Customer Value Partners, Inc
  • Suitland, MD FULL_TIME
  • Overview CVP assists federal civilian agencies with the implementation of large-scale marcomms initiatives. We are looking for a Senior Graphic Designer to support our growing strategic marketing and ...
  • 25 Days Ago

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Customer Representative
  • Numa Management Associates, LLC
  • Columbia, MD OTHER
  • Company DescriptionNuma Management Associates, LLC is a management consulting firm in Columbia, MD. We are a reliable source for staff support and management services.Job DescriptionOur company is see...
  • 1 Day Ago

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Customer Representative
  • HiEmployment
  • Baltimore, MD FULL_TIME
  • We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
  • 8 Days Ago

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Retention Coordinator
  • Baltimore City Community College
  • Baltimore, MD FULL_TIME
  • Retention Coordinator Apply Now Description/Job Summary Reporting to the Academic Achievement Center (AAC) director, the Retention Coordinator researches, plans, and executes effective strategies and ...
  • 15 Days Ago

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Bilingual Customer Retention Representative - Remote
  • PREMIER
  • Watertown, SD
  • Location: Watertown, SD Shift: Evenings, Weekends Job Status: Full-Time Pay: $15.00-$17.50/hour starting, additional mon...
  • 4/18/2024 12:00:00 AM

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Bilingual Customer Retention Representative - Remote
  • PREMIER
  • Sioux Falls, SD
  • Location: Sioux Falls, SD Shift: Various shift options available Job Status: Full-Time and Part-Time Pay: $15.00-$17.50/...
  • 4/18/2024 12:00:00 AM

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Retention Representative
  • Hiring Now!
  • Cushing, OK
  • Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
  • 4/18/2024 12:00:00 AM

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Customer Retention Representative -100% Remote
  • Frontdoor, Inc.
  • Nashville, TN
  • Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
  • 4/15/2024 12:00:00 AM

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Customer Retention Representative -100% Remote
  • Frontdoor, Inc.
  • Des Moines, IA
  • Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
  • 4/15/2024 12:00:00 AM

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Customer Retention Representative -100% Remote
  • Frontdoor, Inc.
  • Indianapolis, IN
  • Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
  • 4/15/2024 12:00:00 AM

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Customer Retention Representative -100% Remote
  • Frontdoor, Inc.
  • Jefferson City, MO
  • Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
  • 4/15/2024 12:00:00 AM

F
Customer Retention Representative -100% Remote
  • Frontdoor, Inc.
  • Carroll, IA
  • Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
  • 4/15/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$35,685 to $46,134

Customer Retention Representative in Shreveport, LA
The Client Experience Group will build customer loyalty by using personal touchpoints, offering unique experiences, and communicating clearly and effectively.
January 16, 2020
Customer Retention Representative in Middlesex, NJ
Identify and resolves customer issues through creative sales techniques.
December 03, 2019
Customer Retention Representative in Grand Rapids, MI
The Customer Retention Representative is role is a highly consultative retention sales opportunity, operating in a call center environment.
December 27, 2019