Customer Retention Representative jobs in Kansas
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Press-One Customer Care
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Wichita, KS
FULL_TIME
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About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 5 Days Ago
- Press-One Customer Care
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Overland Park, KS
FULL_TIME
- About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
- 7 Days Ago
- Press-One Customer Care
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Topeka, KS
FULL_TIME
- About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
- 7 Days Ago
- Press-One Customer Care
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Wichita, KS
FULL_TIME
- We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
- 10 Days Ago
- Press-One Customer Care
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Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 22 Days Ago
- Kicksite
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Overland Park, KS
FULL_TIME
- Kicksite’s mission is to Make Businesses Better through revolutionizing the way martial art studios, gyms, and other fitness-focused businesses operate. Kicksite is a leading provider of website solut...
- 12 Days Ago
Customer Retention Representative jobs at Popular Companies
- PREMIER
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Watertown, SD
- Location: Watertown, SD Shift: Evenings, Weekends Job Status: Full-Time Pay: $15.00-$17.50/hour starting, additional mon...
- 4/18/2024 12:00:00 AM
- PREMIER
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Sioux Falls, SD
- Location: Sioux Falls, SD Shift: Various shift options available Job Status: Full-Time and Part-Time Pay: $15.00-$17.50/...
- 4/18/2024 12:00:00 AM
- Hiring Now!
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Cushing, OK
- Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
- 4/18/2024 12:00:00 AM
- Frontdoor, Inc.
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Nashville, TN
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- Frontdoor, Inc.
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Des Moines, IA
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- Frontdoor, Inc.
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Indianapolis, IN
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- Frontdoor, Inc.
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Jefferson City, MO
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- Frontdoor, Inc.
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Carroll, IA
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM