Customer Retention Representative jobs in Fort Wayne, IN
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
Customer representative
- IMMEDIATE HIRE
-
Fort Wayne, IN
FULL_TIME
-
We are a fast-growing firm taking over the Fort Wayne area.
Responsibilities :
- Consistently delivers a remarkable customer service experience.
- Responsible for improving customer retention using strategic programs, services, and excellent communication.
- Works extensively with the customer to provide timely solutions including order entry, order follow-up, shipment tracking, order updates, etc.
- Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
- Shares relevant customer feedback with sales partners to form new strategies and resolve issues.
- Quickly captures customer’s needs and seamlessly provides delivery options that meet those needs.
- Proactively looks for opportunities to drive sales growth by identifying new leads.
- Provide a personalized approach that shows customers we can help, regardless of their need.
Last updated : 2024-04-23
- 1 Day Ago
Customer Service Representative
- Vera Bradley
-
Roanoke, IN
FULL_TIME
- FUNCTION Ensure the best possible customer experience for all customers including: Vera Bradley eCommerce Customers, Specialty Retail Partners, Sales Consultants and Store Associates, through order ma...
- 1 Month Ago
Customer Service Representative
- Fort Wayne Business Management Firm
-
Fort Wayne, IN
FULL_TIME
- We're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing c...
- 21 Days Ago
Customer Service Representative
- PTSolutions
-
Fort Wayne, IN
FULL_TIME
- Job Description: PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and mo...
- 22 Days Ago
Customer Service Representative
- Staffmark
-
Fort Wayne, IN
FULL_TIME
- This job offer is not available in your country. Are you ready to dive into a new career that puts you first? At Staffmark, we have a new and exciting opportunity with our partner company who speciali...
- Just Posted
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0 Customer Retention Representative jobs found in Fort Wayne, IN area
Business Customer Service Specialist I
- American Telephone and Telegraph Company
-
Fort Wayne, IN
- Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
- 4/26/2024 12:00:00 AM
Assistant/Associate Professor of Cybersecurity
- Indiana Tech
-
Fort Wayne, IN
- Job Details Job Location Fort Wayne Campus - Fort Wayne, IN Position Type Tenure Track Education Level Doctorate Degree ...
- 4/26/2024 12:00:00 AM
Graduate Assistant - Men's Volleyball
- Indiana Tech
-
Fort Wayne, IN
- Job Details Job Location Fort Wayne Campus - Fort Wayne, IN Position Type Graduate Assistant Education Level Bachelor's ...
- 4/26/2024 12:00:00 AM
Internal Revenue Agent (Examiner) 12 MONTH ROSTER AMENDED
- Department Of The Treasury
-
Fort Wayne, IN
- Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at: h...
- 4/26/2024 12:00:00 AM
Sales Representative - Remote
- InsuraTec
-
Fort Wayne, IN
- Job Description Job Description Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About U...
- 4/25/2024 12:00:00 AM
Head Coach Men's and Women's Archery
- Indiana Tech
-
Fort Wayne, IN
- Job Details Job Location Fort Wayne Campus - Fort Wayne, IN Position Type Full Time Education Level Bachelor's Job Categ...
- 4/24/2024 12:00:00 AM
District Manager - Fort Wayne - Van Wert Area
- Wenco Wendys
-
Fort Wayne, IN
- ** District Manager - Fort Wayne - Van Wert Area** **Job Category****:** Wenco Job Family **Requisition Number****:** DI...
- 4/22/2024 12:00:00 AM
Software Sales -Fort Wayne
- Thryv
-
Fort Wayne, IN
- This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms bu...
- 4/22/2024 12:00:00 AM
About Fort Wayne, Indiana
Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County, United States. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With a population of 253,691 in the 2010 census, it is the second-most populous city in Indiana after Indianapolis, and the 75th-most populous city in the United States. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. Fort Wayne is the cultural and economic c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$32,293 to $41,749
Fort Wayne, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Customer Retention Representative do?
Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019