Customer Retention Representative jobs in Carmel, IN
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Taranis
-
Westfield, IN
FULL_TIME
-
Taranis is a leading precision agriculture intelligence platform, offering a cloud-based solution that utilizes Satellites, Drones, and Artificial Intelligence (AI) to support crop advisors and growers.
Our solution helps prevent crop yield loss due to insects, crop disease, weeds, and nutrient deficiencies.
Taranis has raised over $100M from leading VC investors and is being led by a professional team with deep experience in agriculture, drones, and AI.
We are looking for a Customer Success Representative to join our headquarters team in Indianapolis and be the face of Taranis for our customers!
This is a full-time position, including some travel in the Midwest.
Responsibilities :
- Delivering and communicating ROI for our clients, throughout the customer lifecycle
- Being the trusted partner for the customer on use-case and product functionality
- Deliver outstanding customer service with a smile, accuracy, and enthusiasm
- Ensure each customer experiences the full value of our services, products & technology
- Proactively resolve escalated customer concerns and issues
- Document and update customer records based on interactions in our database
- Work closely with RSM to engage new customers and with Product to continually improve service
- 3 years of Agriculture Cooperative / Retail, experience in the following
- Previous experience in customer service / sales
- Empathy and ability to build a relationship with customers
- Detail-oriented and able to multitask
- Excellent written and verbal communication skills
- CCA - advantage
To maintain and cultivate our unique DNA in Taranis, we look for people who
- Love what they do and are passionate about making an impact
- Able to adapt quickly in an intensive, fast-paced environment
- Quick learners, organized and personally dedicated to accomplishing objectives
- Master multitasking, Hands-on, own high work ethic and prioritize workload
- Excellent analytical skills combined with impeccable business judgment
- Have great communication skills
Last updated : 2024-04-05
- 18 Days Ago
- Foundever
-
Avon, IN
FULL_TIME
- Fishers - Licensed Insurance RepresentativeWE will train you to earn your insurance license. We pay for training, testing, and state licensing.Sykes and Sitel are now FoundeverAt Foundever, we deliver...
- 1 Month Ago
- Tackitt Insurance Agency Inc
-
Avon, IN
FULL_TIME
- Benefits: Competitive salary Flexible schedule Paid time off Training & development The Customer Service Representative at Tackitt Insurance Agency Inc is responsible for maintaining solid customer re...
- 1 Month Ago
- Demandwell
-
Indianapolis, IN
FULL_TIME
- We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibil...
- 30 Days Ago
- Professional Management Enterprises
-
Indianapolis, IN
FULL_TIME
- A customer service representative, or CSR, will act as a liaison, provide services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Th...
- 16 Days Ago
- Current Active Filter
- Carmel, IN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Retention Representative jobs found in Carmel, IN area
- Frontdoor, Inc.
-
Indianapolis, IN
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/25/2024 12:00:00 AM
- Hiring Now!
-
Fishers, IN
- Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
- 4/25/2024 12:00:00 AM
- Baker Hill Solutions
-
Carmel, IN
- Job Description Job Description Baker Hill, a renowned leader in providing cutting-edge financial technology solutions, ...
- 4/24/2024 12:00:00 AM
- Doosan Bobcat
-
Zionsville, IN
- Job Information The District Parts & Service Manager (DPSM) represents Bobcat Company at the dealership/customer level. ...
- 4/22/2024 12:00:00 AM
- Pure Barre
-
Fishers, IN
- Responsibilities: New client sales, merchandise sales, customer relations and retention of client membership, greeting a...
- 4/22/2024 12:00:00 AM
- Suburban Propane, LP
-
Indianapolis, IN
- > > **Customer Service Representative** **Lawrence , IN** **JOB ID: 7921** **JOB CATEGORY: Customer Service** **POSITION...
- 4/21/2024 12:00:00 AM
- Bridgestone America, Inc.
-
Noblesville, IN
- **Automotive Service Manager** Employee: Regular : Full time Location: Noblesville , IN Team: Retail : 2021_38696 Zip Co...
- 4/21/2024 12:00:00 AM
- Centria Autism
-
Fishers, IN
- Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
- 4/21/2024 12:00:00 AM
About Carmel, Indiana
were up 1.3% from a year ago