Customer Retention Representative jobs in Arkansas

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Customer Service Representative | Retention Specialist
  • Palisade Pest
  • Bentonville, AR FULL_TIME
  • Become a part of the PALISADE Family!

    Brand New Bentonville, AR Location


    Company Overview:

    Palisade Pest Control is a customer service company that provides termite and pest control services to residential and commercial customers. At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with. We are committed to fostering a company culture with a growth mindset focused on daily wins, solid workflow, and giving 110% every day.


    Palisade Pest Control employees represent the promise and commitment to our customers of exceptional service, professionalism, and integrity. 

    The successful candidate will be responsible for:

    • Providing an exceptional customer service experience to retain customers
    • Effective clear & concise communication with customers via phone & email
    • Develop proactive routines to minimize customer issues relating to service and billing
    • Investigate customer issues by listening and creating mutually beneficial outcomes
    • Scheduling of termite and pest control services
    • Processing payments, accurate management of customer accounts
    • Communicating with technicians in the field regarding all aspects of service 


    Required Qualifications:


    • High School Diploma or GED
    • Proven track record in delivering exceptional customer service and resolving customer issues
    • Self-Starter who is detail-oriented with excellent problem-solving skills and ability to multi-task
    • Proficiency with Mac, Google, Outlook, Email, Office, excellent communication skills
    • Experience with accounts receivable, billing systems and CRM
    • United States Citizen or authorized to work in the United States
    • Pass background check and drug screen


    Work Hours: Full-Time, M-F, Saturdays
    Compensation: Hourly OT, Bonuses
    Benefits Package: Medical, Dental, Vision, Paid Holidays, Paid Time Off


    About Palisade Pest Control:

    Founded in 2021, Palisade Pest Control has grown from a single office in Rogers, Arkansas to multiple locations in Arkansas, Missouri and Oklahoma with continued plans for expansion. Today, Palisade employs an impressive group of experienced and knowledgeable professionals committed to problem solving and serving our customer’s needs. Palisade provides services to both residential and commercial customers; including Termite, General Pest Control, Specialty Pest Control, Fleas, Ticks and Mosquitos.


    At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with.



  • 23 Days Ago

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Customer Service Representative
  • Customer Service Professionals
  • El Dorado, AR FULL_TIME
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibil...
  • 1 Day Ago

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Postdoc
  • MPOWIR Mentoring Physical Oceanography Women to Increase Retention
  • Hamburg, AR FULL_TIME
  • Find more information on the positionhere .Applications, including a letter of motivation and CV (pdf, one document, not more than 8 MB) should be sent in electronic form to trr181. cen@uni-hamburg.de...
  • 20 Days Ago

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Customer Support Agent
  • Customer Direct LLC
  • Little Rock, AR FULL_TIME
  • Please note these jobs are only available in the States of Arkansas, Kansas, Kentucky, Missouri and Tennessee Looking for the following shifts: 7 am - 4 pm CST If you... Have a strong Customer Service...
  • 1 Day Ago

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Sales Specialist
  • Customer Direct LLC
  • Conway, AR FULL_TIME
  • Job Title: Sales Specialist Classification: Salaried, Exempt Department: Sales and Marketing Status: Full Time Reports to: Chief Operating Officer Job Summary The Sales Specialist is responsible for p...
  • 12 Days Ago

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Customer Representative
  • HiEmployment
  • Little Rock, AR FULL_TIME
  • We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
  • 3 Days Ago

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Bilingual Customer Retention Representative - Remote
  • PREMIER
  • North Sioux City, SD
  • Location: Dakota Dunes, SD Shift: Evenings, Weekends Job Status: Full-Time and Part-Time Pay: $15.00-$17.50/hour startin...
  • 3/29/2024 12:00:00 AM

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Bilingual Customer Retention Representative - Remote
  • PREMIER
  • Sioux Falls, SD
  • Location: Sioux Falls, SD Shift: Various shift options available Job Status: Full-Time and Part-Time Pay: $15.00-$17.50/...
  • 3/29/2024 12:00:00 AM

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Entegral Customer Retention Representative - Remote
  • Enterprise Holdings
  • Madison, WI
  • Overview: Entegral is seeking a motivated, adaptable, career-minded teammate to utilize their skill set in a thriving ag...
  • 3/28/2024 12:00:00 AM

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Commercial Retention Representative
  • Vyve Broadband
  • Statesboro, GA
  • Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in...
  • 3/28/2024 12:00:00 AM

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Inbound Commercial Sales & Retention Rep - Located in Chillicothe, IL
  • Mediacom Communications Corporation
  • Chillicothe, IL
  • Located in Chillicothe, IL Position: Inbound Commercial Sales & Retention Representative Who we are: Since 1995, Mediaco...
  • 3/27/2024 12:00:00 AM

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Call Center Sales Retention Representative
  • Spectrum
  • Austin, TX
  • Good at finding solutions? Calm under pressure? You might be the perfect fit to help our customers! As a Call Center Sal...
  • 3/27/2024 12:00:00 AM

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CALL CENTER SALES RETENTION REPRESENTATIVE
  • Spectrum
  • Austin, TX
  • Job Description Job Description At a Glance: During training, our agents earn an average of $20.00 per hour, which inclu...
  • 3/27/2024 12:00:00 AM

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CALL CENTER SALES BUSINESS RETENTION REP (BILINGUAL SPANISH)
  • Spectrum
  • Charlotte, NC
  • Job Description Job Description Our agents earn an hourly base pay of $18.00 along with lucrative commission and incenti...
  • 3/25/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$31,442 to $40,652

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