Customer Retention Manager jobs in Wheeling, WV

Customer Retention Specialist

Do you care about improving other people’s lives? Do you want to work for a company whose vision is as genuine as our employees? A company whose shared responsibility is to Add More Value To People’s Lives Than They Have Ever Received From Anyone Else?

LifeStyle Home Furnishings has been serving the community for over 25 years, and our unique specialty retail offering of furniture, appliances, and electronics has helped thousands of loyal customers achieve their dreams.

We’re looking for an experienced & knowledgeable Customer Retention Specialist who shares our passion for customer service. The kind of customer service that creates lifelong relationships with our customers. If you’re truly interested in helping others, come join a culture that supports you personally and professionally, and demonstrates that commitment every day through our actions and behaviors.

Position Description & Requirements:
LifeStyle Home Furnishings Customer Retention Specialists create an engaging and focused customer experience. This translates into helping our customers achieve ownership of the merchandise they have on lease. As the expert on LifeStyle Home Furnishings financial offerings, you’ll supply our customers with financial solutions that fit their needs and gives them credit for who they are. You will oversee a financial portfolio that requires attention to detail and excellent problem solving skills. Our Customer Retention Specialists reinforce our Brand Promise of providing “Simply....A Better Experience”.

The successful Customer Retention Specialist exhibits the following characteristics:

• Energetic and outgoing
• Friendly and easy to talk to
• Enjoys interacting with others
• Goal oriented
• Conveys information in a way that inspires action
• Thrives in an environment that recognizes and rewards high performance

Every LifeStyle Home Furnishings Customer Retention Specialist we hire possesses the following Core Values:

• Passionate – We love what we do and demonstrate it through our actions
• Aspirational – We believe that creativity & innovation is everyone’s responsibility
• Responsible – We set high standards of expectations
• Respectful – We respect the individual talents & experiences that all employees bring to the Company
• Trustworthy – We trust our employees to make good decisions everyday while we work hard to earn your trust

Full Time Position Benefits:

• Base Compensation Starting @ $31,000 - $35,000 annually depending On Relative Experience
• Bonus Plan
• 401K with Company match
• No Late Nights – Sundays Off!
• Vision, Health, Dental, Paid Time Off
• Employee Purchase Discounts

If this describes you and the type of company you want to work for, apply online @ www.ShopLifeStyleNow.com/careers and attach your resume, or apply in person at one of our store locations. Please visit our website www.ShopLifeStyleNow.com/locations for addresses, maps, and directions to our locations. We are an equal opportunity employer and provide a drug free working environment.
A valid driver’s license is required.

Job Type: Full-time

Pay: $31,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

License/Certification:

• Driver's License (Required)

Work Location: In person