Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are an Independent Insurance Agency looking for someone to join our team!
If you can be responsible for assisting in all aspects of our agency operations, from answering phones, requoting clients, greeting clients, taking payments, processing policy changes, and client file maintenance. No cold calls and Salary.
We provide a full benefits package that includes. (Health,401k,Vacation) You will be provided an office of your own in our Madison location which is open 8:30 am to 5:00pm. Within our area are many other businesses that can make your work location very convenient. Call us or email us your resume today!
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
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Work Location: In person