Customer Retention Manager jobs in Vincennes, IN

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Marketing Representative
  • Oakland Manager LLC
  • Edgewood, IL FULL_TIME
  • As a Field Marketing Representative for Justice Cannabis Co. you will represent our brands across Illinois for the purposes of brand awareness and the sampling of non-medicated products.

     

    You will love this role if you are enthusiastic about the benefits of medical and recreational cannabis. Attributes of the FMR are a highly social people person who is adaptable and flexible. Your schedule will be ever-changing, however, primary hours will be Thursday-Sunday across the South Central Illinois area. 

     

    Mileage will be provided for locations more than 25 miles away from our Edgewood office, and travel may be up to 200 miles. 

     

    In this role, you will largely be in charge of encouraging growth and brand awareness through product education. 

    FMRs will report to the Marketing Manager.

    This job is for you, if you have a background in customer service, sales, or marketing and have strong communication skills.

    You have an upbeat and bold attitude! You're a no-nonsense, fun and have a work hard, enjoy life mentality.

    You're organized and highly adaptable- have good communication on all channels (email, text, Teams, etc. ) 

    You have a deep understanding of what it takes to complete a successful event 

    You're Adaptable - able to multi-task efficiently and optimally prioritize business needs 

    You're naturally outgoing and internally motivated in your personal and professional efforts

    A relationship builder, you are excited by the opportunity to partner with our consumers and retail partners

    Goal-oriented self-starter and able to take the initiative to achieve/exceed goals 

    You're genuine in your desire to educate and advise consumers on Justice products 

    You're able to maintain a flexible schedule You're passionate about cannabis and cannabis education 

     

    As Justice's Field Marketing Representative - Edgewood , IL, you will represent all Justice product lines across the entire portfolio 

    Conduct in-store demos, as assigned by the sales and marketing team.

    Communicate facts regarding accurate dosing, nutrition, and key functions and benefits of cannabis

    Provide samples and gift branded swag to interested patients 

    Supervise all activity and consumer insights/feedback through digital recaps (taking photos and video on site at events)

    Be the eyes and ears of Justice from the field, reporting observations regarding retail accounts as well as competitor activity 

    Communicate success stories, key findings, and other activities to your manager 

     

    Marketing Events: 

    Support Trade Marketing events (inside & outside of retail environment) relevant to the brand and to the region (i. e. local festivals)

    Participate in the execution of sampling initiatives, reaching patients where they live and play 

     

    Building & Maintaining Relationships: 

    Build harmonious relationships with our retail partners and their staff to cultivate a strong affinity for the Justice brand! 

    Budtender/Staff Trainings: Conduct retail staff training (within accounts) on the Justice brand portfolio. 

     

    What we're looking for:

    2 years of experience in events, promotions, media or consumer products marketing 

    Minimum of 2 years work experience in a customer service setting

    Be 21 years of age 

    MUST have reliable transportation and be able to work evenings and weekends!

    Approx. 20-24 hours per week

    This is a remote role, but FMR may need to come to the office up to one day per week for sample pick-up and meetings. 

     

    The ability to positively engage the public, representing the brand in a highly positive manner An understanding of both marketing & sales fundamentals Sales experience and/or knowledge of the cannabis industry or CPG industry

  • 3 Days Ago

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Retention specialist
  • RENT ONE
  • Robinson, IL FULL_TIME
  • CLIENT RETENTION SPECIALIST We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers lookin...
  • 1 Month Ago

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Client Retention Specialist
  • RENT ONE
  • Olney, IL FULL_TIME
  • CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flex...
  • 20 Days Ago

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Client Retention Specialist
  • RENT ONE
  • Robinson, IL FULL_TIME
  • Job Description Job Description CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service...
  • 1 Month Ago

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Customer Accounts Manager
  • Indy Leasing dba Aarons
  • Jasper, IN FULL_TIME
  • We are an independent franchisee of Aaron’s, and are looking for a Customer Account Manager to join our team .Aaron’s has a long legacy as an industry leader, with continued growth regardless of the e...
  • Just Posted

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Customer Accounts Manager
  • Indy Leasing dba Aarons
  • Vincennes, IN FULL_TIME
  • Basic FunctionManages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This posit...
  • Just Posted

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Continuous Improvement Manager 2
  • The Judge Group
  • Washington, IN
  • Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. W...
  • 3/28/2024 12:00:00 AM

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First Assistant Manager- Maurices>
  • Maurices
  • Princeton, IN
  • Maurices - [ASM / Store Supervisor] As a First Assistant Manager at Maurices, you'll: Lead and inspire a team focused on...
  • 3/28/2024 12:00:00 AM

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General Manager>
  • Denny's
  • Oakland City, IN
  • Denny's - 1989 S State Rd 57 [Restaurant Supervisor] As a General Manager at Denny's, you'll: Oversee overall restaurant...
  • 3/27/2024 12:00:00 AM

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Market Relationship Banker
  • Old National Bank
  • Huntingburg, IN
  • Overview: Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we ar...
  • 3/26/2024 12:00:00 AM

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Area Director of Nursing
  • Washington, IN
  • Washington, IN
  • JOIN TEAM TRILOGY: Our Directors of Nursing love Trilogy for the stability, meaningful work, and great team. If you're l...
  • 3/25/2024 12:00:00 AM

Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$78,980 to $107,274
Vincennes, Indiana area prices
were up 1.3% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020