Customer Retention Manager jobs in Victorville, CA
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Retention Manager jobs
Field Maintenance Supervisor Ft. Irwin, CA
- General Dynamics Land Systems Customer Service & Support Company
-
Fort Irwin, CA
FULL_TIME
-
At General Dynamics Land Systems has an opportunity for an experienced leader to lead a team that will put our Customer at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.
General Dynamics Land Systems Stryker sustainment organization currently has 1 opening for a Supervisor at Fort Irwin, CA (TDY). The selected candidate will lead a team of 4 Combat Vehicle Mechanics in support of the OSWV program at NTC, supporting 14 Stryker Combat Vehicles.
FSR/Supervisor Position Responsibilities:- Serve as the General Dynamics Land System representative assigned to Stryker Brigades and other Stryker-equipped units world-wide.
- Provide oversight to a team of 5 25 GDLS Combat Vehicle Mechanics and Material Handlers. Responsible for employees time cards, assigned property, required training, schedules, quality of work, and coaching/mentoring.
- Travel to support the customer when required.
- Monitor and maintain configuration management for Stryker variant of vehicles.
- Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics and United States Army Mechanics, Operators or Leaders.
- Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform.
- Oversee and troubleshoot and correct malfunctions in automotive systems such as the Full Up PowerPack (engine, transmission, cooling), fuel, exhaust, driveline, suspension and weapon systems using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation.
- Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties.
- Provide property accountability for all assigned property.
- Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions.
- Complete status and progress reports as required.
Requirements:- Must have an Associates Degree from an accredited institution.
- Meet and maintain Anthropometric Size Restrictions (ASR) requirements Measurements used to ensure ingress/egress compatibility for entrants requiring access to military vehicle interiors.
- Must pass and maintain company deployment requirements dependent on assignment.
- Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required.
- Ability to work in confined space within vehicle interior as required.
- Potential for exposure to temperature extremes in performance of duties.
- Dexterity in fingers of both hands.
- Ability to carry up to 50 pounds (tool box or parts) up to 50 feet.
- Certified FSR preferred but not required.
Position Salary Range: New hires generally start between $77,100 and $82,000 per year. Applicants placement within the range is based on qualifications and professional experience. The full salary range for the position is between $77,100 and $115,700 per year.
Position Incentive: Hired applicant will be able to receive an annual bonus.
Benefits Offered: Employees (and their families) are covered by medical, dental, vision, life and accident insurance plans, disability insurance plans, health spending account, flexible spending account, 401(k) retirement plan and tuition reimbursement.
Employees are also eligible to receive 6.66 hours of vacation per month, 80 hours of sick/personal time per year and 6-13 paid holidays each year depending on business circumstances and the applicable holiday schedule for that year.
General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment. - 2 Days Ago
Customer Service Manager
- Toolots Inc.
-
Colton, CA
FULL_TIME
- Customer Service Manager Location: 3990 S Riverside Ave, Colton, CA 92324 About Us: At Toolots, we're not just selling products; we're creating connections. Our eCommerce platform is a vibrant communi...
- 1 Day Ago
California: Customer Engagement Manager
- PetSmart Careers
-
Banning, CA
OTHER
- ABOUT OUR STORE:What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Depa...
- 3 Days Ago
Customer Experience Manager
- The Home Depot
-
Barstow, CA
FULL_TIME
- Position Purpose:Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department ...
- 1 Month Ago
Customer Experience Manager
- The Home Depot
-
Indio, CA
FULL_TIME
- Position Purpose:Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department ...
- 10 Days Ago
Customer Support Manager
- Wonder Works Construction Corp.
-
Palm Springs, CA
FULL_TIME
- Company DescriptionWonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987....
- 2 Months Ago
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0 Customer Retention Manager jobs found in Victorville, CA area
Buger King Shift Supervisor/Assistant Manager
- Burger King
-
Victorville, CA
- Our Burger King franchise is looking for responsible, experienced Managers to lead our Crew and ensure that we consisten...
- 5/9/2024 12:00:00 AM
Buger King Shift Supervisor/Assistant Manager
- Burger King
-
Hesperia, CA
- Our Burger King franchise is looking for responsible, experienced Managers to lead our Crew and ensure that we consisten...
- 5/9/2024 12:00:00 AM
Commercial Sales Manager - Oil & Gas Industry
- Beck Oil
-
Victorville, CA
- Job Description Job Description Beck Oil, Inc. is hiring for a Commercial Sales Manager to join our team in Victorville,...
- 5/9/2024 12:00:00 AM
Director Emergency Services RN
- Providence
-
Apple Valley, CA
- Description THE ROLE Under general direction of the CNO and in collaboration with the Medical Director, the Director Nur...
- 5/9/2024 12:00:00 AM
Escrow Officer
- Knight Real Estate Corp
-
Hesperia, CA
- Job Description Job Description We are looking for an experienced Escrow Leader to help grow our team. Ardent Escrow, a ...
- 5/8/2024 12:00:00 AM
Personal Trainer
- Svetness Personal Training
-
Phelan, CA
- Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are ac...
- 5/8/2024 12:00:00 AM
Personal Trainer
- Svetness Personal Training
-
Crestline, CA
- Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are ac...
- 5/8/2024 12:00:00 AM
Personal Trainer
- Svetness Personal Training
-
Wrightwood, CA
- Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are ac...
- 5/8/2024 12:00:00 AM
About Victorville, California
Victorville is a city located in the Victor Valley of southwestern San Bernardino County, California. Its estimated population as of July 1, 2013 was 121,096.
Victorville is located at the southwestern edge of the Mojave Desert, 85 miles (137 km) northeast of Los Angeles, 32 miles (51 km) south of Barstow, 48 miles (77 km) east of Palmdale, and 37 miles (60 km) north of San Bernardino through the Cajon Pass on Interstate 15. Victorville is the location of offices of the "Mojave Desert Branch" of the San Bernardino County government.
Victorville is bordered by Apple Valley on the east, Hesperia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$92,218 to $125,252
Victorville, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Customer Retention Manager do?
Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020